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Leasing Community Intern - Columbus

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Cardinal Group Companies

Feb 21

Applications are closed

  • Internship
    Part-time
    Summer Internship
  • Real Estate & Property
  • Columbus

Requirements

  • High school diploma or equivalent.
  • Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
  • Must have completed a minimum of one year at the enrolled accredited college or university.
  • Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position.
  • Must be a current or future leaseholder of community.
  • Must live on designated community floor, per community guidelines, as assigned by Community Manager.
  • Able to lift up to 40 lbs.
  • Must have a valid driver’s license.
  • Available to be scheduled for work approximately 20 hours per week.
  • Available evenings and weekends.
  • Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

  • Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
  • Administrative Front Desk tasks and duties.
  • Participate in Cardinal Way of Leasing (CWoL) training as required.
  • Utilize the Cardinal Way of Leasing by:
  • Warmly greeting prospective clients
  • Answering incoming leasing calls
  • Determining needs and preferences
  • Professionally presenting the community and apartment homes
  • Utilizing feature/benefit selling
  • Closing the sale
  • Following up
  • Complete all lease applications and lease file paperwork.
  • Required to pass third party leasing shops and become Cardinal Way of Leasing certified.
  • Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
  • Be an expert on current market conditions and trends, by shopping competition and attending Cardinal trainings.
  • Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
  • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
  • Participate in and assist with planning community events.
  • Assist with various additional community projects as assigned by the Community Manager.
  • Participate in Cardinal U training as required.
  • “On-call” responsibilities (lock-outs, nightly rounds, etc.)
  • Required to work evenings and weekends

FAQs

What is the primary responsibility of a Leasing Community Intern?

The primary responsibility of a Leasing Community Intern is to deliver high-quality customer service to residents, work towards achieving 100% occupancy, and focus on resident retention, leasing current availability, and pre-leasing future availability.

What qualities are important for a Leasing Community Intern to possess?

A Leasing Community Intern should possess strong customer service skills, the ability to cooperate and collaborate as part of a team, and a dedication to the residents.

Is teamwork important in the role of a Leasing Community Intern?

Yes, teamwork is crucial as Leasing Community Interns must collaborate effectively with team members to reach occupancy goals and enhance the resident experience.

What goal is a Leasing Community Intern expected to strive for?

A Leasing Community Intern is expected to strive for 100% occupancy by retaining existing residents and leasing available units.

What specific tasks might a Leasing Community Intern be responsible for regarding leasing?

A Leasing Community Intern may be responsible for leasing current availability, retaining existing residents, and pre-leasing future availability.

How does a Leasing Community Intern contribute to resident satisfaction?

By delivering high-quality customer service and building positive relationships with residents, a Leasing Community Intern contributes to overall resident satisfaction and retention.

Are there any customer service expectations for a Leasing Community Intern?

Yes, there are expectations for a Leasing Community Intern to provide high-quality customer service and demonstrate dedication to meeting the needs of residents.

Can a Leasing Community Intern work independently, or is it a collaborative role?

While a Leasing Community Intern may work on individual tasks, the role is primarily collaborative, requiring cooperation with a team to effectively meet the demands of leasing and resident services.

Cardinal Group Companies

To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive

Real Estate
Industry
1001-5000
Employees

Mission & Purpose

The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.