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Legal Research Intern

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RELX Group

24d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Legal
  • Ohio
    Remote
  • Quick Apply

AI generated summary

  • You must be a Juris Doctorate student (1L-3L), type 40+wpm with 85% accuracy, excel in multitasking, understand customer needs, demonstrate business acumen, and be detail-oriented.
  • You will conduct legal research, assist customers via Live Support chat, ensure confidentiality, manage multiple conversations, address customer pain points, and promote additional products when relevant.

Requirements

  • Be currently pursuing a Juris Doctorate program. 1L, 2L, or 3L law students are eligible for the internship.
  • Possess excellent typing skills with a minimum of 40 wpm and 85% accuracy.
  • Have efficient multitasking and time management abilities.
  • Be empathetic and understanding of customer needs.
  • Demonstrate excellent business acumen and be able to offer value-added services to customers.
  • Be detail-oriented and able to pay close attention to accuracy and quality of work.

Responsibilities

  • Conducting legal research and providing solutions to customers via Live Support chat.
  • Maintaining confidentiality and sensitivity of information from customer conversations.
  • Managing multiple conversations simultaneously while maintaining a high level of responsiveness.
  • Understanding customer pain points and providing an effortless customer experience.
  • Using scripted messages appropriately and timely.
  • Creating meaningful connections with customers and offering additional products or services when applicable.

FAQs

What is the duration of the internship?

The internship duration is from May 12, 2025, to August 15, 2025.

Are there any specific academic qualifications required for this internship?

Yes, applicants must be currently pursuing a Juris Doctorate program and 1L, 2L, or 3L law students are eligible for the internship.

What are the main responsibilities of a Legal Research Intern?

The main responsibilities include conducting legal research, providing solutions to customer inquiries via Live Support chat, maintaining confidentiality, managing multiple conversations, understanding customer pain points, and creating meaningful connections with customers.

What type of training will the intern receive?

The intern will receive product and tool training to effectively support customers and conduct legal research.

Is there a requirement for typing skills?

Yes, candidates must possess excellent typing skills with a minimum of 40 words per minute and 85% accuracy.

What is the hourly wage for this internship?

The salary for this internship is $18 per hour.

What skills are necessary for this role?

Necessary skills include efficient multitasking, time management, empathy towards customer needs, excellent business acumen, and a detail-oriented mindset.

Can interns work flexible hours?

Yes, interns have the opportunity to work flexible hours to help fit their responsibilities and maximize productivity.

Does the company provide any support for diversity and inclusion?

Yes, LexisNexis is an equal opportunity employer and is committed to providing a fair and accessible hiring process, treating all qualified applicants without regard to various protected characteristics.

How can applicants request accommodations during the hiring process?

Applicants can let the company know about their needs by completing the Applicant Request Support Form or by contacting 1-855-833-5120.

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx