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Marketplace Coordinator Intern

  • Internship
    Full-time
    Summer Internship
  • Marketing
    Business, Operations & Strategy
  • North York
  • Quick Apply

AI generated summary

  • You should be pursuing a relevant degree, have strong analytical and organizational skills, be proficient in Microsoft Office, and be willing to learn about e-commerce and digital marketing.
  • You will manage marketplace listings, analyze performance data, create content, assist customer service, conduct market research, coordinate projects, and perform administrative tasks.

Requirements

  • Currently pursuing a degree in Marketing, Business Administration, E-commerce, or a related field, or recent graduate with relevant coursework.
  • Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with marketplace platforms (e.g., Amazon Seller Central, eBay Seller Hub) is a plus.
  • Excellent verbal and written communication skills. Ability to work effectively both independently and as part of a team.
  • Strong organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively.
  • Basic understanding of digital marketing principles and e-commerce operations. Experience with data analysis tools or content management systems is a plus.
  • Willingness to learn and adapt in a fast-paced, evolving environment.

Responsibilities

  • Marketplace Management: Assist in the daily management of our marketplace listings on platforms such as Amazon and other relevant sites. Ensure product listings are accurate, up-to-date, and optimized for search.
  • Data Analysis: Monitor and analyze marketplace performance metrics, including sales data, traffic, and customer feedback. Generate reports and provide insights to improve performance.
  • Content Creation: Collaborate with the marketing team to create and update product descriptions, images, and other content to enhance product listings and attract customers.
  • Customer Service: Assist in addressing customer inquiries, managing reviews, and handling returns or issues related to marketplace transactions.
  • Market Research: Research market trends, competitor activities, and consumer preferences to support the development of marketplace strategies.
  • Project Coordination: Support the coordination of special projects and promotional campaigns, including the setup and execution of sales events, product launches, and seasonal promotions.
  • Administrative Tasks: Perform administrative tasks, such as maintaining internal documentation, SOP and email template creation, Account management & Escalation, Order management, tracking inventory levels, and updating marketplace schedules.

FAQs

What is the main purpose of the Marketplace Coordinator Intern position?

The main purpose of the Marketplace Coordinator Intern position is to assist with managing and optimizing online marketplace platforms while gaining practical experience in e-commerce operations, data analysis, and marketing strategies.

What platforms will I be managing as a Marketplace Coordinator Intern?

You will be assisting in the daily management of marketplace listings on platforms such as Amazon and other relevant online sites.

What type of tasks will I perform related to data analysis?

You will monitor and analyze marketplace performance metrics, including sales data, traffic, and customer feedback, and generate reports to provide insights for performance improvement.

Will I have the opportunity to create content for product listings?

Yes, you will collaborate with the marketing team to create and update product descriptions, images, and other content aimed at enhancing product listings and attracting customers.

How will my role involve customer service?

As a Marketplace Coordinator Intern, you will assist in addressing customer inquiries, managing reviews, and handling returns or issues related to marketplace transactions.

Is market research a part of the internship duties?

Yes, you will conduct market research to analyze market trends, competitor activities, and consumer preferences to support the development of marketplace strategies.

What kind of administrative tasks will I be expected to perform?

You will perform various administrative tasks, such as maintaining internal documentation, creating standard operating procedures (SOPs) and email templates, managing accounts, tracking inventory levels, and updating marketplace schedules.

What educational background is required for this internship?

You should be currently pursuing a degree in Marketing, Business Administration, E-commerce, or a related field, or be a recent graduate with relevant coursework.

What skills are emphasized for this position?

Strong analytical skills, attention to detail, proficiency in Microsoft Office Suite, excellent communication skills, strong organizational and time-management abilities, and a basic understanding of digital marketing principles are emphasized for this position.

Are there any specific tools or software I should be familiar with?

Familiarity with marketplace platforms such as Amazon Seller Central or eBay Seller Hub is a plus, as is experience with data analysis tools or content management systems.

What kind of mentorship or guidance can I expect during the internship?

You will receive guidance and mentorship from our subject matter expert, providing you with valuable insights and support during your internship experience.

Will this internship help me expand my professional network?

Yes, you will have the opportunity to build connections and expand your professional network within the company and the broader industry during your internship.

Is the company committed to diversity and inclusion?

Yes, Sustain Pod values diversity and equity and aims to assist individuals with disabilities, ensuring equal access to opportunities and activities within the company.

How can I request accommodations if needed?

If you require any accommodation, you can send an email to hr@secondbind.com.

Are there any benefits to this internship?

Yes, you will gain practical experience in e-commerce, digital marketing, and marketplace management, and receive mentorship to support your professional development.

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Science & Healthcare
Industry
11-50
Employees
2010
Founded Year

Mission & Purpose

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