Pharmacy Intern - Des Moines

Walgreens

May 13

Applications are closed

Internship
Full-time
Off-cycle Internship
Healthcare
Des Moines

Requirements

Are you a current student enrolled in an accredited school of pharmacy program?
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Responsibilities

Customer Experience:
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with customers.
Operations:
Learn from store and pharmacy team members, field leadership, team members and customers/patients
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Training & Personal Development:
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Pharmacy Intern in Des Moines?

The primary responsibilities include assisting the pharmacist and pharmacy team members to provide the best patient experience, processing prescriptions using pharmacy systems, and learning the policies and procedures necessary for future pharmacy practice.

What is the main objective of this Pharmacy Intern position?

The main objective is to learn how to deliver an exceptional patient experience while adhering to state and federal regulations, and to support the pharmacy team in various functions.

Will I be trained on pharmacy systems as a Pharmacy Intern?

Yes, the position involves obtaining patient and drug information and processing prescriptions using pharmacy systems, and training will be provided to ensure proficiency.

How does this internship prepare me for a future career in pharmacy?

This internship provides hands-on experience in real-world pharmacy settings, teaches pharmacy policy and procedures, and cultivates customer service skills crucial for becoming a successful pharmacist.

Is there an emphasis on customer service in this role?

Yes, modeling and delivering a distinctive and delightful customer experience is a key aspect of this internship.

What regulations should I be aware of as a Pharmacy Intern?

As a Pharmacy Intern, you will learn and need to adhere to both state and federal pharmacy regulations to ensure compliance while assisting in patient care.

Will I work directly with patients during this internship?

Yes, as a Pharmacy Intern, you will have opportunities to interact with patients while assisting pharmacists, which is an important part of providing excellent customer service.

What skills will I develop during my time as a Pharmacy Intern?

You will develop skills in customer service, pharmacy operations, prescription processing, and knowledge of pharmacy policies and procedures, which are essential for a future career in pharmacy.

Walgreens

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.