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Pharmacy Intern - Grad

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CVS Health

Yesterday

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • East Brunswick

AI generated summary

  • You must be a PharmD graduate, obtain pharmacist licensure within 120 days post-graduation, possess intern/tech licensure, and demonstrate strong communication, math, and customer service skills.
  • You will assist pharmacists, ensure safe prescription fulfillment, provide patient care and counseling, manage inventory, comply with regulations, and support immunization services while fostering teamwork.

Requirements

  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
  • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s

Responsibilities

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about vaccines and answering questions to obtain informed consent
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What is the duration of the Graduate Pharmacy Intern position?

The Graduate Pharmacy Intern position includes a comprehensive training roadmap that must be completed within 120 days of graduation.

What are the key responsibilities of a Graduate Pharmacy Intern?

Key responsibilities include assisting pharmacy teams, ensuring safe and accurate prescription fulfillment, contributing to patient experiences, providing counseling, and maintaining compliance with all relevant laws and regulations.

What qualifications are required for this internship?

Candidates must be PharmD graduates of a U.S. accredited program before beginning the Post-Graduate Training Program, and must be able to obtain required pharmacist licensure within the specified timeframe.

Is prior work experience in pharmacy or retail required for this internship?

While not required, 1+ years of related work experience in pharmacy, retail, medical, or customer service settings is preferred.

What is the pay range for the Graduate Pharmacy Intern position?

The typical pay range for this role is $19.75 - $30.00.

Are Graduate Pharmacy Interns allowed to administer immunizations?

Yes, Graduate Pharmacy Interns can support immunizations, provided they complete the necessary licensure and training requirements to obtain Technician Immunizer status.

What skills are essential for this role?

Essential skills include attention to detail, customer service orientation, strong communication skills, problem resolution abilities, and basic mathematical reasoning.

Will I work independently or as part of a team?

As a Graduate Pharmacy Intern, you will work as part of a pharmacy team, contributing to collaborative efforts while also taking on increasing responsibilities as you gain experience.

Can the position require working nights and weekends?

Yes, regular and predictable attendance, including nights and weekends, is a requirement of the position.

What does the training for this position involve?

The training involves hands-on experience, a comprehensive roadmap, and time spent with leaders in your district to deepen your understanding of pharmacy operations and patient care.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.