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Pharmacy Intern - Grad

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CVS Health

11d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Norwell

AI generated summary

  • You must be a PharmD graduate, able to obtain pharmacist licensure within 120 days, and possess or be obtaining valid intern/technician licensure as needed.
  • You will assist Pharmacists, ensure prescription accuracy, engage with patients, manage inventory, provide immunizations, and comply with all regulations while fostering a positive team environment.

Requirements

  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required

Responsibilities

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about vaccines and answering questions to obtain informed consent
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient

FAQs

What is the main purpose of the Graduate Pharmacy Intern position at CVS Health?

The main purpose of the Graduate Pharmacy Intern position is to support pharmacy teams in delivering excellent patient care while gaining hands-on experience and training in preparation for a Pharmacist role.

What type of training will I receive in this internship?

You will complete a comprehensive training roadmap within 120 days of graduation, which includes gaining knowledge of pharmacy operations, patient safety, error prevention, quality assurance, and customer service best practices.

What qualifications are required to apply for this position?

Applicants must be a PharmD graduate of a U.S. accredited program and able to obtain required pharmacist licensure within the specified timeframe. Intern and/or technician licensure is also necessary.

Will I be responsible for patient care in this role?

Yes, you will assist the pharmacy team in providing patient care, including counseling, answering medical questions, and contributing to positive patient experiences.

Is there a preferred amount of experience for applicants?

Yes, we prefer candidates who have 1+ years of experience in pharmacy, retail, medical, or a customer service setting.

What are the essential functions of this job?

Essential functions include regular attendance, completing training on time, maintaining attention to detail, delivering customer service, problem resolution, and fulfilling various physical demands associated with pharmacy operations.

What type of work environment can I expect?

The work environment is fast-paced and involves collaboration with a pharmacy team to maximize patient safety and service quality while following established protocols.

Are there opportunities for advancement or additional responsibilities as I gain experience?

Yes, as your tenure and readiness increase, you will take on greater accountability for pharmacy operations and potentially deliver additional patient health care services.

What is the expected pay range for this position?

The typical pay range for this role is $20.25 - $42.00.

When does the application window for this opening close?

The application window for this opening is anticipated to close on 07/13/2025.

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CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.