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Pharmacy Intern Year

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Walgreens

5d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail and math skills. Prior Walgreens experience is a plus.
  • You will engage customers, assist pharmacists, manage inventory, ensure pharmacy cleanliness, resolve issues, and complete required training while adhering to company policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main responsibilities of a Pharmacy Intern?

The main responsibilities include assisting the pharmacist in providing patient care, using pharmacy systems to process prescriptions, engaging with customers to ensure a positive experience, and adhering to pharmacy policies and procedures.

Is prior experience required for this position?

While prior experience is preferred, it is not required. We welcome applicants currently enrolled in a pharmacy program.

What qualifications do I need to apply for the Pharmacy Intern position?

You must be enrolled in a school of Pharmacy program and be fluent in English. A willingness to work flexible schedules, including evenings and weekends, is also required.

What is the salary range for this position?

The current salary range for the Pharmacy Intern position is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

Can I complete required training for the position while working?

Yes, you are expected to complete required training during your employment to enhance your knowledge and skills in healthcare and pharmacy.

What is the culture of customer service expected in this role?

The role emphasizes delivering a distinctive and delightful customer experience by engaging with customers, resolving issues, and modeling best customer service practices.

Is this position open to individuals with arrest and conviction records?

Yes, we consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

Am I allowed to handle prescription errors?

Yes, but you must immediately report any prescription errors to the pharmacist on duty and adhere to company policies concerning pharmacy errors.

How can I assist pharmacy staff in inventory management?

You will assist with activities such as ordering, unpacking, checking, and storing pharmaceuticals, as well as maintaining knowledge about asset protection techniques.

Will I be considered for the position if I have no previous experience working with Walgreens?

Yes, while prior experience with Walgreens is preferred, it is not a requirement for the position.

What does the training and personal development look like for this position?

You will complete required training and maintain up-to-date knowledge and skills in healthcare and pharmacy, including staying informed about the latest news and developments in the field.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.