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Pharmacy Intern Year

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Walgreens

3d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Ludington

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, preferably have retail experience, good math skills, and may have an arrest record.
  • You will assist customers, support pharmacists, manage inventory, handle cash transactions, maintain pharmacy cleanliness, and complete required training while delivering excellent patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Pharmacy Intern?

As a Pharmacy Intern, your primary responsibilities include assisting the pharmacist and pharmacy team members, engaging with customers, processing prescriptions, delivering patient care, and maintaining pharmacy operations in accordance with state and federal regulations.

Are there any educational requirements to apply for the Pharmacy Intern position?

Yes, applicants must be enrolled in a school of Pharmacy program to qualify for the position.

What skills are preferred for this job?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurately filling prescriptions.

Is flexible scheduling required for this position?

Yes, a willingness to work a flexible schedule, including evening and weekend hours, is required.

What is the hourly pay range for this position?

The current salary range for the Pharmacy Intern position is between $16.50 per hour and $25.00 per hour, depending on various factors such as geography, skills, and experience.

Will I receive training during my internship?

Yes, you will complete required training and maintain knowledge and skills in healthcare and pharmacy advancements.

What should I do if I notice a prescription error?

You should immediately report any prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.

Do I need to have customer service experience to apply?

While customer service experience is preferred, it is not strictly required. However, the ability to engage customers positively is important for the role.

Is prior experience with Walgreens preferred?

Yes, prior work experience with Walgreens is preferred but not mandatory.

Are there any specific policies or regulations I need to be aware of?

Yes, you will need to comply with pharmacy policies, state and federal regulations, and the Walgreens Pharmacy Code of Conduct while performing your duties.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.