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Pharmacy Intern Year

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Walgreens

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Champaign

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, preferably have retail experience, and good math skills for accurate prescription filling.
  • You will assist pharmacists, process prescriptions, engage customers, maintain pharmacy standards, manage inventory, ensure compliance, and learn healthcare best practices.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
  • Models and delivers a distinctive and delightful customer experience.
  • Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary objective of a Pharmacy Intern at Walgreens?

The primary objective is to learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

What kind of tasks will a Pharmacy Intern perform?

A Pharmacy Intern will assist in the practice of pharmacy under supervision, engage with customers, process prescriptions, and support pharmacy operations among other duties.

Are there any specific qualifications required to apply for the Pharmacy Intern position?

Yes, candidates must be enrolled in a school of Pharmacy program, fluent in English, and willing to work flexible schedules including evenings and weekends.

Is prior experience necessary for applicants?

While not required, six months of experience in a retail environment is preferred, as well as any prior work experience with Walgreens.

What is the hourly pay range for the Pharmacy Intern position?

The current salary range is $16.50 per hour to $25.00 per hour, depending on various factors including geography, skills, education, and experience.

What training will be provided to Pharmacy Interns?

Pharmacy Interns will complete required training and maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

Can a Pharmacy Intern engage in patient counseling?

Yes, Pharmacy Interns may assist pharmacists and other healthcare providers in delivering patient care and services, including patient counseling within the state scope of practice for pharmacy interns.

Are Pharmacy Interns responsible for handling cash transactions?

Yes, Pharmacy Interns are responsible for registering related sales on the assigned cash register and handling cash as required.

Does Walgreens consider applicants with arrest and conviction records?

Yes, Walgreens will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

What is expected of a Pharmacy Intern regarding customer service?

Pharmacy Interns are expected to engage customers, resolve issues, and model customer service best practices to ensure a positive customer experience.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.