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Pharmacy Intern Year

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Walgreens

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, preferably have retail experience, math skills, and we consider applicants with records.
  • You will assist pharmacists, process prescriptions, engage customers, support inventory management, and maintain pharmacy standards while learning patient care and service best practices.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
  • Models and delivers a distinctive and delightful customer experience.
  • Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the hourly salary range for the Pharmacy Intern position?

The current salary range for this position is $16.50 per hour to $25.00 per hour, depending on various factors including geography, skills and abilities, education, and experience.

What are the basic qualifications for applying to the Pharmacy Intern position?

Candidates must be enrolled in a school of Pharmacy program, must be fluent in reading, writing, and speaking English (except in Puerto Rico), and must be willing to work a flexible schedule, including evening and weekend hours.

Is prior experience required for this role?

While prior experience is not required, it is preferred to have six months of experience in a retail environment and prior work experience with Walgreens.

What kind of training will I receive as a Pharmacy Intern?

You will complete required training and maintain knowledge and skill in healthcare and pharmacy, including the latest news and developments in the field.

What will my main responsibilities be as a Pharmacy Intern?

Your main responsibilities will include providing customer assistance, processing prescriptions under the supervision of a pharmacist, supporting pharmacy operations, engaging with customers, and maintaining a clean and orderly pharmacy environment.

Do I need to have good math skills for this position?

Yes, good math skills are preferred as they are necessary for accurately filling prescriptions, including counting, measuring, and weighing.

What is expected of me in terms of customer service?

You are expected to engage with customers, resolve their issues, model customer service best practices, and develop strong relationships with customers to ensure a positive experience.

Can I apply if I have an arrest or conviction record?

Yes, under the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

What should I do if I want to know more about the benefits?

You can review the benefits available for this position by visiting the link provided in the job description, or by copying and pasting the URL jobs.walgreens.com/benefits into your browser.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.