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Pharmacy/Pharmcst - Intern - Atlanta

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Kroger

May 20

Applications are closed

  • Internship
    Part-time
    Off-cycle Internship
  • Healthcare
  • Atlanta

Requirements

  • Be actively enrolled in a US school of pharmacy
  • Hold a current state issued Pharmacy Intern license

Responsibilities

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with over the counter medications recommendations.
  • Be able to accurately input patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver to customer accurately.
  • Process third party insurance information for customers.
  • Contact insurance companies on the behalf of the customers, if necessary
  • Facilitate charge purchases for customers.
  • Accept and interpret oral and written prescriptions accurately for fill/refill.
  • Clean the department.
  • Provide immunizations under the supervision of the pharmacist
  • Compare and check incoming orders.
  • Stock incoming orders properly.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify pharmacist on duty if they are made aware of a prescription incident.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

FAQs

What is the main purpose of the Pharmacy/Pharmcst Intern position?

The main purpose of the Pharmacy/Pharmcst Intern position is to create an outstanding customer experience through exceptional service while assisting the department manager in achieving sales and profit goals, and maintaining quality assurance standards.

What are some of the responsibilities of a Pharmacy/Pharmcst Intern?

Responsibilities include establishing and maintaining a safe and clean environment for customers, embracing the Customer 1st strategy, assisting in reaching departmental sales and profit goals, and encouraging fellow associates to deliver excellent customer service.

What values should a Pharmacy/Pharmcst Intern demonstrate?

A Pharmacy/Pharmcst Intern should demonstrate the company’s core values, which include respect, honesty, integrity, diversity, inclusion, and safety.

How important is customer service in this internship role?

Customer service is extremely important in this internship role, as the position emphasizes creating an outstanding customer experience and encouraging excellent service among associates.

Is safety a priority in the Pharmacy/Pharmcst Intern position?

Yes, safety is a key priority in the Pharmacy/Pharmcst Intern position, as maintaining a safe environment is one of the responsibilities outlined in the job description.

Will the intern work independently or as part of a team?

The intern will primarily work as part of a team, collaborating with the department manager and fellow associates to achieve sales goals and ensure quality customer service.

What is meant by the "Customer 1st strategy"?

The "Customer 1st strategy" refers to a commitment to prioritize the needs and satisfaction of customers in all aspects of service and operations.

What skills or qualities are beneficial for a Pharmacy/Pharmcst Intern?

Beneficial skills and qualities for a Pharmacy/Pharmcst Intern include strong communication abilities, a customer-centric attitude, teamwork, attention to detail, and a passion for delivering exceptional service.

Are there any specific quality assurance standards the intern needs to monitor?

Yes, the intern is expected to monitor all established quality assurance standards within the pharmacy department to ensure compliance and enhance customer satisfaction.

What type of environment should a Pharmacy/Pharmcst Intern help maintain?

A Pharmacy/Pharmcst Intern should help maintain a safe and clean environment that encourages customers to return and feel comfortable shopping.

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Kroger

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.