FAQs
What is the primary focus of the Product Management Intern role at Relay?
The primary focus of the Product Management Intern role is to gather insights from Relay customers about their usage of the product, understand barriers to integration, perform market and competitor analysis, and synthesize customer feedback to align with the company's strategic objectives.
What types of tasks will I be expected to perform as a Product Management Intern?
As a Product Management Intern, you will visit customers or conduct virtual interviews to gather insights, perform market and competitor analyses, meet regularly with Ops and Sales teams to collect customer feedback, and learn to synthesize insights with the company's strategic goals.
What educational background is preferred for this internship position?
The preferred educational background is an active rising 3rd or final year student studying Business, Economics, Entrepreneurship, or a related field.
Is previous work experience required for this internship?
While previous work experience is not strictly required, past internships or work experience in a related financial, product, or software field is desirable.
What qualities or skills are essential for a successful Product Management Intern?
Essential qualities and skills include the ability to deal with ambiguity and shifting priorities, strong self-motivation and desire to succeed, curiosity and a willingness to learn, eagerness to engage with customers and colleagues, and a passion for the startup space.
Will I need to travel as part of this internship?
Yes, there is a willingness to travel required as part of the responsibilities for this internship.
What type of company culture can I expect at Relay?
You can expect a dynamic and entrepreneurial company culture focused on innovation, collaboration, and a commitment to solving real-world customer pain points, with a specific focus on improving the work of frontline workers.
How important is customer engagement in this intern role?
Customer engagement is very important; you will be expected to actively engage with customers to gather insights and feedback that will inform product development and strategy.
What type of industry is Relay involved in?
Relay is involved in the technology sector, specifically focused on providing cloud solutions for frontline workers across various industries, including a disruptive product in the handheld radio market.
How can I demonstrate my curiosity and desire to learn for this role?
You can demonstrate your curiosity and desire to learn by being an avid reader or consumer of podcasts related to business and technology, as well as by being proactive in seeking out new knowledge and experiences related to product management and the startup environment.