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Product Management Intern

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Relay

2mo ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Product
  • Raleigh

Requirements

  • Education: Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship or other related field
  • Work Experience: Past Internships and/or work experience in a related financial, product or software field
  • Ability to deal with ambiguity and shifting priorities
  • Strong desire to succeed and the ability to self-motivate
  • Curiosity and a constant desire to learn (evidenced by being a being moderate to high volume reader or consumer of podcasts in fields related to business and technology)
  • Eagerness to actively engage with customer and co-workers
  • Willingness to travel
  • Entrepreneurial interest and passion for the startup space

Responsibilities

  • Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operations
  • Perform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displace
  • Meet regularly with Ops and Sales teams to gather customer feedback and other product insights
  • Learn to synthesize customer insights and connect them with our macro strategic objectives

FAQs

What is the primary focus of the Product Management Intern role at Relay?

The primary focus of the Product Management Intern role is to gather insights from Relay customers about their usage of the product, understand barriers to integration, perform market and competitor analysis, and synthesize customer feedback to align with the company's strategic objectives.

What types of tasks will I be expected to perform as a Product Management Intern?

As a Product Management Intern, you will visit customers or conduct virtual interviews to gather insights, perform market and competitor analyses, meet regularly with Ops and Sales teams to collect customer feedback, and learn to synthesize insights with the company's strategic goals.

What educational background is preferred for this internship position?

The preferred educational background is an active rising 3rd or final year student studying Business, Economics, Entrepreneurship, or a related field.

Is previous work experience required for this internship?

While previous work experience is not strictly required, past internships or work experience in a related financial, product, or software field is desirable.

What qualities or skills are essential for a successful Product Management Intern?

Essential qualities and skills include the ability to deal with ambiguity and shifting priorities, strong self-motivation and desire to succeed, curiosity and a willingness to learn, eagerness to engage with customers and colleagues, and a passion for the startup space.

Will I need to travel as part of this internship?

Yes, there is a willingness to travel required as part of the responsibilities for this internship.

What type of company culture can I expect at Relay?

You can expect a dynamic and entrepreneurial company culture focused on innovation, collaboration, and a commitment to solving real-world customer pain points, with a specific focus on improving the work of frontline workers.

How important is customer engagement in this intern role?

Customer engagement is very important; you will be expected to actively engage with customers to gather insights and feedback that will inform product development and strategy.

What type of industry is Relay involved in?

Relay is involved in the technology sector, specifically focused on providing cloud solutions for frontline workers across various industries, including a disruptive product in the handheld radio market.

How can I demonstrate my curiosity and desire to learn for this role?

You can demonstrate your curiosity and desire to learn by being an avid reader or consumer of podcasts related to business and technology, as well as by being proactive in seeking out new knowledge and experiences related to product management and the startup environment.

Relay

Technology
Industry
201-500
Employees

Mission & Purpose

Software powers the workforce...except for 55 million members who aren’t given access to a communication tool or rely on a walkie-talkie. This subset of the workforce is often completely disconnected - not only from one another, but from critical information that could improve their efficiency and positively impact the bottom line of the companies that employ them. Relay leverages the PTT functionality that active workers rely on, but we’ve stripped away the range limitations, security concerns, physical bulk and the budget prohibitions associated with traditional walkie talkies. More important though is what we’ve added: Relay operates on a powerful and flexible software platform that provides new core functionalities like GPS tracking, emergency alerts and mobile/desktop compatibility - all navigated through a voice interface. The technology that fuels these capabilities enables us to continue building software integrations that will evolve with marketplace demands.

Culture & Values

  • Committed to the mission

    We are engaged and invested in our mission and do what it takes to deliver on that mission.

  • Hungry to learn and grow

    We aggressively seek to learn and improve, both corporately as a business and individually as people.

  • Adaptable to change

    When we are faced with uncertainty, we attack it head on. We see the opportunity and not the failure.

  • Smart problem solvers

    We are solution oriented, lean on data and new learnings to open-mindedly go beyond our own conditioning and past experiences.

  • Empathetic and oriented to serving others

    We actively listen and withhold judgment until we hear other perspectives with an open mind. We assume the best of intents in people.