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Program Management Intern (GBS-Monetization Strategy and Operations-Global Platform Governance and Operations)- 2025 Summer (BS/MS)

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TikTok

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Business, Operations & Strategy
  • New York

AI generated summary

  • You should be pursuing a BS/MS, possess strong analytical skills, be detail-oriented, and have a passion for monetization strategy and operations within a global platform environment.
  • You will assist in monetization strategy, support global platform governance, analyze operations, and collaborate with teams to optimize processes for enhanced performance.

Requirements

  • Previous experience in strategy, consulting, media, tech industries with program/project management responsibilities
  • Excellent program, project and process management ability.
  • Ability to work with multiple teams and stakeholders; excellent communication, collaboration, negotiation and influence skills.
  • Strategic and data driven thinking, ability to build and deliver technical content, excellent presentation and storytelling skills.
  • Basic understanding of data-driven thinking and technical content creation.
  • Ability to thrive in ambiguity and adjust quickly to change.
  • Passion for training and content design.
  • Preferred Qualifications:
  • Project management certification is a plus
  • Familiarity with various LMS platforms and other learning and development tools.
  • Strong interest in program and project management.

Responsibilities

  • Development and implementation of the policies and strategies to govern the use of the internal CRM platform.
  • User education and content management oversight
  • GTM documentation management and optimization
  • Managing user engagement and support; addressing user concerns, providing support and escalation, facilitating user engagement to enhance user experience and satisfaction.
  • Ensure effective communication channels available to the users to obtain CRM related collateral and updates
  • Continuously seeking ways to improve platforms through innovation; optimizing processes, exploring new technologies and staying abreast of industry trends
  • Monitoring platform performance and user engagement metrics, providing insights into leadership to inform decision making.

FAQs

What is the job title for this internship position?

The job title is Program Management Intern (GBS-Monetization Strategy and Operations-Global Platform Governance and Operations) for the Summer of 2025.

What are the primary responsibilities of this internship?

The primary responsibilities include developing and implementing policies for the internal CRM platform, overseeing user education and content management, managing GTM documentation, engaging with users to enhance satisfaction, ensuring effective communication channels, seeking innovation opportunities, and monitoring platform performance and user engagement metrics.

When does the internship begin, and how long does it last?

The internship program runs for 12 weeks starting in May/June 2025.

What are the available start dates for the internship?

The available start dates are: - Monday, May 12 - Monday, May 19 - Tuesday, May 27 (Memorial Day May 26) - Monday, June 9 - Monday, June 23

What are the minimum qualifications required for this internship?

The minimum qualifications include previous experience in strategy or project management, excellent program and process management abilities, strong communication and collaboration skills, strategic and data-driven thinking, basic understanding of data-driven thinking and technical content creation, adaptability to change, and a passion for training and content design.

Are there any preferred qualifications for this internship?

Yes, preferred qualifications include project management certification, familiarity with various LMS platforms and other learning and development tools, and a strong interest in program and project management.

What is the hourly rate for this internship position?

The hourly rate for this position is $45.

Does TikTok provide any benefits during the internship?

Yes, TikTok provides 100% premium coverage for full-time intern medical insurance after 90 days from the date of hire, as well as paid holidays, paid sick leave, mental and emotional health benefits through an Employee Assistance Program, and reimbursements for mobile phone expenses.

How can candidates apply for the internship?

Candidates can apply for a maximum of two positions and should clearly state their availability, including start and end dates, in their resumes. Applications will be reviewed on a rolling basis, so early application is encouraged.

What is the company culture at TikTok, and what values do they hold?

TikTok values creativity and collaboration, fostering an environment where every challenge is viewed as an opportunity for learning and growth. They emphasize inclusivity and celebrate diverse voices within their workplace to connect people globally.

Will TikTok accommodate candidates with disabilities or other protected reasons during the recruitment process?

Yes, TikTok is committed to providing reasonable accommodations during recruitment for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. Candidates can reach out for assistance if needed.

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.