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PT Pharmacy Graduate Intern - Raleigh/Durham/Chapel Hill Market

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Chapel Hill

AI generated summary

  • You must have completed 30+ credit hours at an accredited pharmacy school, indicating at least one year of pharmacy education.
  • You will assist pharmacists in dispensing prescriptions, customer service, data entry, medication preparation, stocking, and maintaining pharmacy standards while ensuring compliance with regulations.

Requirements

  • Successful completion of 30 or more credit hours at an accredited school of pharmacy. (NOTE: 30 HOURS IMPLIES ONE YEAR).

Responsibilities

  • Responsible for providing customer service and assisting the Pharmacists in dispensing prescriptions, entering information into computer, ordering and receiving product, checking in orders, stocking, record keeping, answering telephone calls, and maintaining the overall conditions of the Pharmacy Department as defined in the Pharmacy Standards Manual.
  • Comply with all State and Federal regulations, which require that all dispensing activities occur under the direct supervision of a licensed pharmacist.
  • Greet customers and receive prescriptions. If an existing patient, request birth date. Obtain new patient information by requesting a patient/representative fill out a patient history form, including address, VIC number, phone number, birth date, drug allergies, disease states, and whether the patient wishes to receive medications in non-childproof containers.
  • Provide the Harris Teeter "Notice of Privacy Practices" and acknowledgement form to each new patient/representative. Monitor patient signing for HIPAA at register on signature pad.
  • Determine whether the patient wishes to receive medication counseling from the Pharmacist. An Intern may provide medication counseling at the discretion and under the direct supervision of a pharmacist.
  • Obtain all information necessary to dispense and bill Third Party prescriptions, such as Cardholder and Dependent Identification numbers, person codes, Insurance Carrier or Pharmacy Benefit Manager, and expiration dates (if applicable), and patient signatures.
  • Assist in entering patient, drug and prescription data into the computer. Match patient and birth date. Scan drug barcodes or enter NDC number into the computer system. Notify the pharmacist in the event of early fills or drug utilization review (DUR) messages. Ensure DAW codes are entered correctly.
  • Assist in obtaining and returning medications to and from the pharmacy shelves.
  • Assist in counting, pouring, measuring, compounding and packaging of medication for dispensing to the patient.
  • Assist in answering the telephone according to Harris Teeter policy (Harris Teeter Pharmacy, this is ____________, may I help you?) An Intern may receive original telephone prescription orders at the discretion and under the supervision of a pharmacist.
  • Assist in calling or faxing refill authorizations to prescribers' offices. An Intern may receive telephone refill authorizations from the prescriber or designee.
  • Assist in bagging of prescriptions and handling customer transactions, including cash register operation.
  • Assist in ordering receiving, verifying, pricing, and stocking of pharmaceuticals and other products. This function may require lifting up to 40 lbs., and reaching heights from 6 inches to 72 inches.
  • If the hours worked by the Intern are to apply towards requirements for licensure, the Intern will provide all relevant paperwork to the supervising pharmacist (Preceptor). The Intern will work cooperatively with the Preceptor in the development and meeting of expectations to be fulfilled during the internship.
  • Assist in maintaining a clean, neat department including work counter, shelves, floors, windows, and customer service area to present a professional, sanitary and organized image to customers.
  • Assist in ordering, stocking and retrieving prescription containers and other supplies as required by the pharmacy including ordering and stocking the RX OTC section.
  • Assist in filing of prescriptions, reports, invoices and other documents as required by the pharmacy.
  • Adhere to all policies and procedures, dress code and work ethics.
  • Effectively communicate with customers, management, and associates.

FAQs

What are the primary responsibilities of the PT Pharmacy Graduate Intern?

The primary responsibilities include providing customer service, assisting pharmacists in dispensing prescriptions, entering information into the computer, ordering and receiving products, stocking, record keeping, answering telephone calls, and maintaining the overall conditions of the Pharmacy Department.

Is the intern required to work under supervision?

Yes, all dispensing activities must occur under the direct supervision of a licensed pharmacist.

What information must the intern obtain from new patients?

The intern must obtain information including the patient's birth date, address, VIC number, phone number, drug allergies, disease states, and any preferences regarding non-childproof containers.

How should the intern handle patient privacy?

The intern should provide the "Notice of Privacy Practices" and acknowledgment form to each new patient/representative and monitor the patient signing for HIPAA compliance.

Can the intern provide medication counseling to patients?

An intern may provide medication counseling at the discretion and under the direct supervision of a pharmacist.

What type of data must the intern assist in entering into the computer?

The intern must assist in entering patient, drug, and prescription data, as well as ensuring correct DAW codes are entered.

What physical tasks is the intern expected to perform?

The intern is expected to assist in lifting up to 40 lbs when stocking and retrieving medications and products and reaching heights from 6 inches to 72 inches.

What is the minimum academic requirement for this internship position?

The intern must have successfully completed 30 or more credit hours at an accredited school of pharmacy.

How should the intern engage with customers?

The intern should effectively communicate with customers, greet them, answer their inquiries, and assist in handling their transactions.

Are there expectations regarding the cleanliness and organization of the pharmacy?

Yes, the intern is responsible for maintaining a clean and organized pharmacy, including the work counter, shelves, floors, windows, and the customer service area.

What are the working relationships important for the intern?

The intern will have working relationships with customers, pharmacy associates, medical office staff, store management, regional management, and support staff.

What should the intern do if they need to apply the hours worked towards licensure requirements?

The intern must provide all relevant paperwork to the supervising pharmacist (Preceptor) and work cooperatively with them to meet the expectations set for the internship.

Harris Teeter is a world-class grocer relentlessly committed to the ultimate customer experience.

Retail & Consumer Goods
Industry
10,001+
Employees
1936
Founded Year

Mission & Purpose

Founded in 1960 in North Carolina, Harris Teeter has been enriching the lives of our customers and our communities for decades. Today, Harris Teeter employs 36,000 valued associates and operates more than 250 stores and 70 fuel centers in seven states and the District of Columbia. In addition to our retail stores, we operate grocery, frozen food and perishable distribution centers in Greensboro and Indian Trail, North Carolina. From fresh, high-quality products to innovative offerings, Harris Teeter delivers an exceptional shopping experience at a great value, which is why Harris Teeter is proud to be ‘your neighborhood market.’ Harris Teeter is committed to not only supporting its communities by donating millions in food and funds to non-profits each year, but we also support our valued associates by offering comprehensive benefits, career growth opportunities and an incredible work culture. This commitment demonstrates Harris Teeter’s purpose to Enrich Lives: One Meal, One Family, One Associate and One Community at a time. Harris Teeter’s History: In 1936, W.T. Harris borrowed $1,500 to open the first Harris Food Store in Charlotte, North Carolina. The store was founded on three principles: high-quality products, clean stores and superior customer service. Harris was considered a pioneer of the grocery industry and opened the first supermarket that featured air-conditioning and stayed open until 9 p.m. on Friday nights. Just a few years later, Willis L. Teeter and his brother, Paul, opened their first Teeter’s Food Mart in Mooresville, North Carolina. On February 1, 1960, Harris Super Markets and Teeter’s Food Marts merged to form Harris Teeter Super Markets, Inc. with 15 stores in operation. Now with more than 250 stores and 36,000 valued associates, Harris Teeter is proud to provide an exceptional shopping experience to millions of customers each year.