FAQs
What is the role of a Sales Floor Volunteer?
The Sales Floor Volunteer is the first point of contact for customers in the charity shop, responsible for greeting customers, assisting them in finding items, answering their questions, and helping to keep the shop stocked and attractively displayed.
What is the minimum age requirement for volunteers?
Volunteers must be aged 16 or older; we cannot accept volunteers under the age of 16.
Is this a paid position?
No, this is an unpaid voluntary position.
What type of tasks will I be performing as a volunteer?
Typical tasks include helping customers on the shop floor, promoting campaigns and sales, working on shop displays, keeping the shop tidy and organized, and assisting fellow volunteers and staff with customer queries.
How flexible are the volunteering hours?
Volunteering with us is easy, flexible, and inclusive. You can spare a few hours a week or just a couple of hours occasionally.
What benefits do volunteers receive?
Benefits include a 25% discount on donated goods, a 10% discount on new goods, unlimited support from Retail Trust, access to training and development, reimbursement for reasonable travel expenses, refreshments, volunteer certificates, references, long service awards, and discounts with other retailers.
Are there any restrictions on volunteering due to criminal history?
Yes, we cannot accept volunteers with unspent criminal convictions.
How can I apply for the Sales Floor Volunteer position?
To apply for the position, please reach out through our charity's official website or contact the local charity shop directly for more information on the application process.
What kind of support will I receive as a volunteer?
As a volunteer, you will receive support from the shop team, access to training and development opportunities, and unlimited, free, and confidential support from Retail Trust.