FAQs
What is the role of a Sales Floor Volunteer?
A Sales Floor Volunteer greets customers, assists them in finding items, answers their questions, and helps maintain the shop's organization and displays.
Who can apply to be a volunteer?
Volunteers must be aged 16 or older and must not have any unspent criminal convictions to apply.
Is this a paid position?
No, this is an unpaid voluntary position.
What are the typical tasks for a Sales Floor Volunteer?
Typical tasks include providing customer service, promoting campaigns, working on shop displays, keeping the shop tidy, and assisting fellow volunteers and staff with customer queries.
What benefits do volunteers receive?
Volunteers receive a 25% discount on donated goods, a 10% discount on new goods, free and confidential support from Retail Trust, access to training and development, and reimbursement for reasonable travel expenses, among other benefits.
Can I volunteer my time occasionally?
Yes, volunteering is flexible, and you can spare a few hours a week or a couple of hours occasionally.
Are refreshments provided for volunteers during their shifts?
Yes, refreshments are available for volunteers.
Will I receive any recognition for my volunteering?
Yes, volunteers receive certificates, references, and long service awards, as well as access to discounts with other retailers.
Is there training available for volunteers?
Yes, volunteers have access to training and development opportunities.
How does volunteering with the British Heart Foundation help?
By volunteering, you help fund lifesaving research into heart and circulatory diseases, supporting families and improving lives.