FAQs
What is the purpose of the Saturday PM Cash Desk Volunteer role?
The purpose of the role is to help the British Heart Foundation shop by processing sales, engaging with customers, and supporting fundraising efforts for research into heart and circulatory diseases.
Is this a paid position?
No, this is an unpaid voluntary position.
What are the age requirements to volunteer?
Volunteers must be aged 16 or older; those under 16 or with unspent criminal convictions cannot be accepted.
What kind of training will I receive?
Full training is provided to ensure you are equipped to handle your responsibilities as a volunteer cashier.
What tasks will I be expected to perform?
Typical tasks include engaging with customers, accepting payments at the till, restocking items, and promoting initiatives like Gift Aid.
What benefits do volunteers receive?
Volunteers receive a 25% discount on donated goods, a 10% discount on new goods, access to free support, training and development, travel expense reimbursement, refreshments, volunteer certificates, references, and access to retailer discounts.
Are there opportunities for development as a volunteer?
Yes, volunteering includes access to training and development opportunities.
How much time do I need to commit to volunteering?
Volunteers can spare a few hours a week or a couple of hours occasionally, offering flexibility.
Can I volunteer if I have prior retail experience?
Previous retail experience is not required as full training will be provided, making the role suitable for all volunteers regardless of background.
What should I do if I have questions when volunteering?
You can communicate with fellow volunteers and supervisors for any questions or support needed during your volunteering experience.