FAQs
What is the role of a Shop Volunteer in Communications & Marketing?
The role involves promoting the shop through drafting content for communication channels, capturing stories and visuals in-store, and supporting events while sharing feedback on your experiences.
Is any prior experience required for this volunteer position?
No previous experience is needed, but strong communication skills and an interest in social media are desirable.
What is the commitment in terms of volunteering hours?
There is no minimum commitment or fixed hours; you can volunteer a few hours during the week or weekend as agreed with the shop manager.
Will I receive any training for this volunteer role?
Yes, full training will be provided before you start volunteering.
Are there opportunities for young people to volunteer?
Yes, we welcome volunteers, but there may be some locations where we aren’t able to host 15-17 year-olds for safety reasons. Please get in touch to explore suitable opportunities.
What support is available for volunteers regarding expenses?
We have an expenses policy that prioritizes ensuring volunteers are not out of pocket for expenses linked to their role, and we encourage discussing any difficulties with upfront costs with your volunteering manager.
Will I be able to meet new people as a volunteer?
Absolutely! You will have the chance to meet new people and be part of a dynamic and inclusive team while volunteering.
What kind of tasks will I be doing as a volunteer?
You will be involved in creating window displays, sorting donations, assisting customers on the shop floor, and using the till.
Can I apply to volunteer if I am a refugee or asylum seeker?
Yes, we welcome refugees, asylum seekers, and others currently in the UK to volunteer with us.
What are the benefits of volunteering for this role?
Benefits include meeting new people, gaining or passing on retail experience, using or gaining new skills, receiving reasonable travel expenses, and being part of a humanitarian organization making a positive difference in people’s lives.