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Shop Volunteer (Till & Customer Service - Eccles)

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Salford

AI generated summary

  • You should have a positive attitude, enjoy talking to people, and be willing to learn to use a till. No experience needed; training provided. Flexible hours agreed with the manager.
  • You will operate the till, process payments, promote Gift Aid, assist customers, and engage in various shop activities to support fundraising efforts.

Requirements

  • We are currently looking for Till and Customer Service volunteers to help us in our shop.
  • If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
  • No experience is needed.
  • Full training will be provided.
  • A few hours during the week/weekend - as agreed with the shop manager.
  • There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
  • We may ask you to complete a simple risk assessment.
  • We will also have a conversation with you to discuss any adjustments you may need.
  • There may be some locations where we won’t be able to host 15-17 year olds.

Responsibilities

  • Using the shop till to take payment for items
  • Promoting Gift Aid to maximise our fundraising potential
  • Helping and advising customers
  • Undertaking general activities in the shop

FAQs

What is the main role of a Shop Volunteer in the British Red Cross shop?

The main role of a Shop Volunteer involves using the shop till to take payments, promoting Gift Aid, helping and advising customers, and undertaking general activities in the shop.

Do I need previous experience to apply for this volunteer position?

No previous experience is needed as full training will be provided prior to starting.

What are the typical tasks I will be responsible for as a Shop Volunteer?

Typical tasks include creating exciting window displays, sorting donations for selling in the shop, helping customers on the shop floor, and using the till.

What skills are required for this role?

Essential skills include having a warm smile, a friendly outlook, and the willingness to learn.

What are the minimum time commitments for volunteering?

There is no minimum commitment or fixed hours; we only ask that you agree on hours you are confident you can attend.

Are there any expenses covered for volunteers?

Yes, reasonable pre-agreed travel expenses for the role, including for attending training, will be covered.

Can I volunteer if I am a refugee or asylum seeker?

Yes, the British Red Cross welcomes refugees, asylum seekers, and others currently in the UK to volunteer.

How do I apply to become a Shop Volunteer?

You can apply by clicking the apply button in the job description, and the volunteering team will be in contact with you soon.

Is there support for volunteers who may need adjustments for health and safety?

Yes, the British Red Cross takes great care to ensure all volunteers are safe and supported, and they may ask you to complete a simple risk assessment and discuss any necessary adjustments.

Will I have the opportunity to meet new people while volunteering?

Yes, you will have the chance to meet new people and be part of a dynamic and inclusive team through this volunteering opportunity.

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

Non-profit
Industry
1001-5000
Employees
1870
Founded Year

Mission & Purpose

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most. We help people in crisis get the support they need anywhere in the UK and around the world. The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.