FAQs
What is the job title of the position being offered?
The job title is Site Reliability Engineer Intern.
What type of team will the intern be a part of?
The intern will be part of a 24/7 Global Network Operations team.
What is the primary focus of the Copart SRE Intern role?
The primary focus is on monitoring and providing L1/L2 support to Copart's global infrastructure, including systems, databases, networking, and security.
What operating systems should the intern be familiar with?
The intern should have a working knowledge of Linux/Unix based systems and some familiarity with Windows OS.
What scripting and programming languages are required for this position?
The intern should be adept in basic scripting/programming/automation methodologies including Python, PHP, CLI, and Ansible.
Are there any front-end technologies that the intern is expected to know?
Yes, the intern should be familiar with front-end scripting languages, libraries, and frameworks such as Java, JavaScript, Angular JS, and Flask.
What monitoring tools should the intern be familiar with?
The intern should be familiar with APM, NPM, and Infrastructure Monitoring tools like New Relic, Datadog, Instana, Prometheus, and Grafana.
What personal qualities are important for this role?
Flexibility in managing competing and changing priorities, strong oral and written communication skills, and the ability to work well both independently and within a team environment are important.
Is documentation expertise considered a plus for this position?
Yes, documentation expertise is considered a plus.
What does L1/L2 support entail in this context?
L1/L2 support typically involves troubleshooting and resolving incidents or issues related to the infrastructure, while communicating effectively with team members and documenting the resolutions.