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Summer 2025 Retail Banking Internship - Seattle

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KeyBank

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Banking & Finance
  • Seattle, +1
  • Quick Apply
    28d left

AI generated summary

  • You must graduate by Dec 2025 or May 2026, possess strong interpersonal and sales skills, demonstrate leadership, and excel in decision-making within a fast-paced environment.
  • You will engage with clients, assist with transactions, support branch operations, resolve issues, and promote financial wellness tools while adhering to company policies and maintaining professionalism.

Requirements

  • Graduation date by December 2025 or May 2026 (required)
  • Effective interpersonal and relationship-building skills
  • Demonstrated leadership and teamwork from past work or internship experience and/or extracurricular activities
  • Ability to learn quickly and take action in a fast-paced environment
  • Effective sales skills (professional, assertive, confident, driven)
  • Strong decision-making skills

Responsibilities

  • - Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • - Participate as an active member of the branch team, following the Branch Playbook and participating in daily huddles
  • - Support of branch operations including assisting with client transactions on the Teller line as needed or acting as a financial wellness associate
  • - Accept and accurately process all financial service transactions
  • - Maintain responsibility for cash drawer and follow proper balancing procedures
  • - Shadows branch platform teammates and line of business partners in client appointments and business calling activities
  • - Proactively work to identify and resolve client servicing issues, escalating as needed
  • - Assists clients in achieving their financial goals and objectives through the use of financial wellness tools
  • - Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

FAQs

What is the duration of the Summer 2025 Retail Banking Internship?

The internship is a 12-week program.

Where is the internship located?

The internship is located at 1329 4th Avenue, Seattle, Washington 98101.

What kind of training will interns receive?

Interns will learn customer service, conversational banking skills, and how to create a great client experience while supporting KeyBank's Financial Wellness strategy.

Are there opportunities for full-time employment after the internship?

Yes, high-performing interns may be considered for a full-time retail banking position as well as admission into Key’s Leadership Excellence Acceleration Program after six months of employment.

Who will interns be working alongside during the program?

Interns will work alongside Tellers, Personal Bankers, Private Client Bankers, and Branch Managers.

What are the responsibilities of interns during the program?

Interns will assist with client transactions, support branch operations, shadow team members, identify and resolve client servicing issues, and help clients achieve their financial goals.

What are the qualifications required for applicants?

Applicants must have a graduation date by December 2025 or May 2026, effective interpersonal skills, demonstrated leadership experience, the ability to learn quickly, effective sales skills, and strong decision-making skills.

What is the hourly rate for the internship?

The position is eligible to earn an hourly rate of $22 per hour.

Does KeyBank offer visa sponsorship for this internship?

No, KeyBank's Campus Program Internship and Analyst positions are not eligible for employment visa sponsorship.

What should individuals with disabilities or disabled veterans do if they need assistance with the application process?

They may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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Mission & Purpose

At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day. Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals. KeyCorp is an Equal Opportunity and Affirmative Action employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.