FAQs
What is the main focus of the Support Technician Intern role at Copart?
The main focus of the Support Technician Intern role is to support the AV Team with live events and video conferencing room support.
What kind of events will I be working on as an intern?
You will be working on various sized live events, setting up and tearing down audio-visual equipment.
Do I need prior experience with audio-visual equipment?
Yes, prior experience with setting up and running AV equipment for large events is required.
Is experience with video conferencing rooms necessary for this role?
Preferred experience includes working with video conferencing rooms, especially Teams Rooms, along with general maintenance and troubleshooting.
What specific software skills should I have for this position?
You should have proficiency in O365 applications, specifically Outlook, PowerPoint, and Excel.
Are there any additional skills that would be beneficial for this internship?
Yes, bonus experience in video & audio editing, graphic and After Effects design, storyboarding, content creation, and presentations is beneficial.
Will I have the opportunity to learn new technologies?
Yes, the role includes the opportunity to learn new solutions and quickly become a subject matter expert.
What is the company culture like at Copart?
The company culture at Copart values innovation and customer service, fostering a workplace where coworkers are like family.
How long has Copart been in business?
Copart has been in business for 40 years, leading the industry in innovation and customer service.
Is customer service a key component of this role?
Yes, delivering quality customer service is an important part of this internship position.