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Ticket Sales & Service Intern Spring 2025

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Sporting Kansas City

Sep 7

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Sales & Business Development
  • Kansas City, +1
  • Quick Apply

AI generated summary

  • You must be pursuing a relevant degree, have strong communication and organizational skills, be proficient in Microsoft Office, and be able to work flexible hours while managing multiple tasks in a fast-paced environment.
  • You will assist with client prospecting, database management, research, and game day duties, while providing excellent customer service and representing the organization professionally at events.

Requirements

  • - Pursuing an undergraduate degree or graduate degree in Sports Marketing and Management, Business, Communications, or other related field required.
  • - Previous coursework or desire to learn and understand the application of effective selling strategies and techniques.
  • - Awareness of sports industry development.
  • - Demonstrated excellent written and verbal communication skills.
  • - Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Calendar.
  • - Strong organizational, communications and interpersonal skills.
  • - Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • - Self-motivating personality, eager to succeed and increase revenue.
  • - Demonstrate high levels of leadership, confidence, and innovation.
  • - High stamina and ability to handle pressure.
  • - Ability to handle multiple tasks in a fast-paced environment with exceptional time management.
  • - Strong networking skills.
  • - Enthusiastic, energetic, and imaginative.
  • - Required to sit for long periods of time with occasional standing and walking.
  • - Use hands to finger, hand or feel objects, tools or controls.
  • - Reach with hands and arms.
  • - Required to talk and hear consistently with the Sales Team and potential clients.
  • - Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • - Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • - Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

Responsibilities

  • - Assist Sales Team and Client Services Team with prospect list compilation and database entry.
  • - Assist the Sales Team and Client Services Team with research and maintaining the database.
  • - Represent Sporting Kansas City and the Sporting Club organization on game day and at other various out-of-office promotional events.
  • - Prospect new clients by networking through the community and using strategic telemarketing and communications.
  • - Perform various game day duties with the Sales Team and Client Services Team.
  • - Required to work a minimum of two (2) days in the office, in addition to all Sporting Kansas City home games.
  • - Always represent Sporting Kansas City and its related affiliates in a professional manner.
  • - Perform other related tasks as assigned.
  • - Act as representatives of Sporting Kansas City at all home matches, engaging with guests and working to create Magic Moments for all fans.
  • - Assist the Ticket Sales & Service Team in all day-to-day and event day decisions that need to be made in a quick and efficient manner.
  • - Provide excellent customer service to all fans at Children’s Mercy Park.
  • - Attend all Sporting Kansas City home games, as well as non-soccer related events.
  • - Always represent Sporting Kansas City and its related affiliates in a professional manner.
  • - Perform other related tasks as assigned.

FAQs

What is the primary focus of the Ticket Sales & Service Intern position?

The primary focus of the Ticket Sales & Service Intern position is to gain practical experience in sales and service operations within a professional sports organization, specifically supporting the Sales Team and Client Services Team.

What type of degree should applicants be pursuing?

Applicants should be pursuing an undergraduate or graduate degree in Sports Marketing and Management, Business, Communications, or a related field.

What are the essential functions of the internship?

The essential functions include assisting the Sales Team with prospect list compilation, maintaining the database, representing Sporting Kansas City on game days and at promotional events, and providing excellent customer service to fans.

Is experience in sales required for this internship?

Previous coursework or a strong desire to learn about effective selling strategies is required, but prior sales experience is not necessarily mandatory.

How many days a week are interns required to work in the office?

Interns are required to work a minimum of two (2) days in the office, in addition to attending all Sporting Kansas City home games.

What are the match day responsibilities of the intern?

Match day responsibilities include representing Sporting Kansas City at home matches, engaging with guests, assisting the Ticket Sales & Service Team, and creating positive experiences for fans.

Are there physical demands associated with this position?

Yes, the position requires the ability to sit for long periods, occasional standing and walking, and the ability to lift, carry, or drag up to twenty-five (25) pounds if necessary.

Are interns expected to work outside of regular business hours?

Yes, interns must be able to work non-traditional hours, including evenings, weekends, and holidays, as necessary.

What personal attributes are important for this internship?

Important personal attributes include strong organizational, communication, and interpersonal skills, along with self-motivation, leadership qualities, and the ability to handle pressure in a fast-paced environment.

How can interns network with potential clients?

Interns can prospect new clients by networking within the community and using strategic telemarketing and communications.

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Sporting Kansas City

@SportingKC

Entertainment & Media
Industry
501-1000
Employees
1996
Founded Year

Mission & Purpose

Sporting Kansas City is proud to be the only professional sports organization in Kansas City with local ownership. The team's parent organization, Sporting Club, consists of the following five entrepreneurs in the Kansas City business community: The Patterson Family, Cliff Illig, Robb Heineman, Greg Maday and Pat Curran. Sporting Kansas City is a charter member of Major League Soccer and plays at state-of-the-art Sporting Park, which opened in June 2011 as one of the best stadiums of its size in the world.