User Research Intern - 6 Months FTC

Square Enix

2mo ago

Applications are closed

Internship
Full-time
Summer Internship
Research & Development
Design
London

Requirements

Minimum 6 Months' experience in user research or relevant coursework.
Experience in quantitative or qualitative research, has keen interest in learning new methodologies and frameworks
Bachelor’s degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, UX, or related fields.
Solid understanding of UXR research frameworks and requirements for a wide range of methodologies.
Comfort with digital as well as traditional research methods.
Strong understanding of the gaming industry and gaming trends across PC/Console/Mobile, etc.
Top-notch Excel/PowerPoint/Word skills.
Hands-on experience with statistical and analytics tools [SPSS/RStudio/ Tableau/Google Analytics/NetBase] a plus.
Excellent writing, presenting, and data visualization skills.
Superior attention to detail and a passion for precision.
Flexibility and willingness to work across time zones of global clients as needed.
Possess exceptional problem-solving and analytics skills.
Excellence in communication and cross-functional team management skills.
Self-starter, very detail oriented with the ability to multi-task, meet deadlines, work independently, and maintain highly confidential information.
Enjoy video games. You don’t have to have reached the top-level cap of Final Fantasy XIV, but you do need to enjoy finding out the why behind what gamers play.
Are curious, analytical, inquisitive, and naturally fascinated by people: how they shop, who they follow, and how games fit into their lives.
Do not shy away from asking the hard questions. You know how to respectfully challenge the status quo and dig deep for information.
Are highly analytical. You are capable of telling stories with numbers and making the complex simple.
Embrace collaboration and excel at developing strong working cross-functional partnerships. You love working with teams to answer challenging questions.

Responsibilities

Support analysis and creation of all reports, doing deep data mining where required.
Assist in the planning and execution of key User Research projects including research operations, aiding in screener writing, audience selection, project note taking, fielding, survey programing, quantitative/qualitative analysis.
Help in the management of data collection and analysis of key results.
Work with the User Researchers to oversee internal and external vendors (coordinate project bids, discover new vendors for nontraditional methodologies, recommend matrix of partners, etc.).
Assist in all aspects of project management, working cross-functionally with key internal partners and collaborators on key deliverables.
Be the key advocate for gamers around the world. Partner in championing the UXR internally across key game development milestones and campaign beats.
Assist in developing internal research databases and maintaining knowledge sharing repositories that allow internal stakeholders easy and agile access to key insights.
And other duties as required.

FAQs

What is the duration of the User Research Intern position?

The position is a 6-month fixed-term contract (FTC).

Who will the User Research Intern report to?

The User Research Intern will report directly to the Senior User Researcher.

What are some key responsibilities of this role?

Responsibilities include supporting analysis and report creation, assisting in user research project planning and execution, managing data collection and analysis, overseeing vendors, and developing internal research databases.

What qualifications are required for this internship?

A minimum of 6 months' experience in user research or relevant coursework, a Bachelor’s degree in a related field, and skills in both quantitative and qualitative research are required.

Is prior experience in the gaming industry necessary?

While it is not explicitly required, a strong understanding of the gaming industry and trends across PC, console, and mobile is highly preferred.

What tools and skills should the candidate be familiar with?

Candidates should have top-notch skills in Excel, PowerPoint, and Word. Experience with statistical and analytics tools like SPSS, RStudio, Tableau, Google Analytics, or NetBase is a plus.

Is there any emphasis on Diversity and Inclusion (D&I) in the hiring process?

Yes, Square Enix is committed to creating a diverse workforce and actively promotes D&I initiatives throughout the employee experience, from recruitment to promotions.

What is the working policy in terms of location?

Square Enix offers a hybrid working policy that allows employees to work from home three days a week and in the office for the other two days, or vice versa.

Are there opportunities for career development in this role?

The role provides valuable experience in user research and the opportunity to work closely with industry professionals, which can contribute to career development.

Do candidates need to be gamers to apply?

While not mandatory, a passion for gaming and an interest in understanding what drives gamers is highly encouraged.

Square Enix

Spreading happiness across the globe by providing unforgettable experiences.

Technology

Industry

1001-5000

Employees

Mission & Purpose

Square Enix, Ltd. develops, publishes, distributes and licenses SQUARE ENIX® and TAITO® branded entertainment content in Europe and other PAL territories as part of the Square Enix group of companies. The Square Enix group of companies boasts a valuable portfolio of intellectual property including: FINAL FANTASY®, which has sold over 173 million units worldwide; DRAGON QUEST®, which has sold over 85 million units worldwide; and the legendary SPACE INVADERS®. Square Enix Ltd. is a London-based, wholly owned subsidiary of Square Enix Holdings Co., Ltd.