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User Research Intern

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GitHub

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Research & Development
    Design
  • United States
    Remote

AI generated summary

  • You should be pursuing a degree in relevant fields, able to plan and present research studies, and have experience with developer tools and code.
  • You will assist in designing research plans, collaborating on cross-disciplinary projects, and contributing to feature solutions while analyzing user data and supporting team recommendations.

Requirements

  • Pursing Bachelor’s degree or Master's degree in Human- Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field
  • Creates and drives plans for research studies
  • Present research findings with a compelling presentation and communication style.
  • Experience with developer tools or technical products
  • You’ve worked alongside others writing and reviewing code - as a full-time developer, open source contributor, or regular hackathon participant

Responsibilities

  • Support the creation of plans for research studies and/or programs for a feature with guidance. Follows established procedures to define and scope standard problems for an end-to-end (study design, sample selection, test creation, recruiting, moderation, analysis, reporting) research plan for business needs for a product. Supports the team on research and other data sources that has already been done in order to inform the plan.
  • Collaborates with others for cross-disciplinary research efforts for product outcomes. Supports and assists basic knowledge with other disciplines on how to apply user research. Participates in collaborative activities (e.g., journey mapping exercises, brainstorming/ideation workshops) with cross-disciplinary teams. Provides support to review product maker customer engagement plans and assisting w/ recommendations to improve product team learning and customer good will.
  • Contributes to the formation of the solution for a feature. Supports business needs while making a assisting w/ business cases for the research to project managers/leaders.

FAQs

What is the duration of the User Research Intern position?

The internship lasts for 12 consecutive weeks, with start dates between May and June 2025.

What location is this internship based in?

This internship is remote, and candidates can work from anywhere in the United States.

What type of students is GitHub looking for for this internship?

GitHub is seeking candidates who are pursuing a Bachelor’s or Master’s degree in fields such as Human-Computer Interaction, Human Factors Engineering, Computer Science, User Experience Design, Behavioral Science, or related disciplines.

What will the intern learn during the internship?

The intern will learn how to execute research in a business setting, apply research practices and techniques, and collaborate effectively with cross-functional teams.

What are some responsibilities of the User Research Intern?

Responsibilities include supporting the creation of research plans, collaborating on cross-disciplinary research efforts, and contributing to the formation of solutions for features.

Are there any specific qualifications preferred for this role?

Preferred qualifications include experience in creating research plans, presenting findings compellingly, experience with developer tools, and coding experience through development, open source contribution, or hackathons.

What is the compensation range for this internship?

The base salary range for this role is USD $25.96 - USD $68.89 per hour.

Does the internship offer any benefits?

Yes, certain roles at GitHub are eligible for benefits and additional rewards, including annual bonuses and stock options, depending on individual impact in the role.

What values does GitHub emphasize in its workplace culture?

GitHub values include being customer-obsessed, having a growth mindset, owning outcomes, collaboration, and promoting a diverse and inclusive environment.

Will I receive support in my specific abilities or needs during the interview process?

Yes, GitHub is open to accommodating applicants with disabilities and invites them to communicate any specific needs to make the interview process more accessible.

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Mission & Purpose

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.