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XM Institute Research Intern

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Qualtrics

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Marketing
    Research & Development
  • Provo

AI generated summary

  • You should be a current undergraduate in business/marketing, have strong academics, research interest, proficiency in Google/Microsoft tools, and excellent communication skills.
  • You will assist in data collection, analysis, visualization, research, project coordination, and support marketing efforts while learning from the team and enhancing your professional skills.

Requirements

  • Current undergraduate student pursuing a Bachelor's degree; ideally in business or marketing.
  • Strong academic record and demonstrated interest in research, data analysis, or content creation.
  • Proficiency with Google Suite and/or Microsoft Office (Word, Excel, PowerPoint) and willingness to learn the Qualtrics platform.
  • Excellent written and verbal communication skills.
  • Self-motivated with ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

  • Support data report creation: Assist in collecting and analyzing data using the Qualtrics platform, help generate data visualizations, draft compelling report sections, and collaborate with teams throughout Qualtrics on publication efforts.
  • Contribute to XM Catalyst research: Conduct background research on key topics, help arrange interviews with internal and external experts, and provide support for various research activities including data analysis, editing, and graphics generation.
  • Assist with cross-functional projects: Collaborate with teams across Qualtrics to effectively market XM Institute content and support coordination of projects involving digital content.
  • Learn from the XM Institute team: Track industry thought leadership, complete focused research assignments, and broadly support team members on a range of projects while developing your professional skills.

FAQs

What is the role of the XM Institute Research Intern?

The XM Institute Research Intern will support key decision-makers in understanding the business case for Experience Management (XM), developing roadmaps for XM success, and enabling organizations to adopt proven XM practices through hands-on experience and research activities.

What kind of tasks will the intern be responsible for?

The intern will support data report creation, contribute to XM Catalyst research, assist with cross-functional projects, and learn from the XM Institute team through focused research assignments.

What qualifications are sought for this internship?

We are looking for current undergraduate students pursuing a Bachelor's degree, ideally in business or marketing, with a strong academic record and demonstrated interest in research, data analysis, or content creation.

What skills are needed for this position?

Proficiency with Google Suite and/or Microsoft Office, excellent written and verbal communication skills, and the ability for self-motivation and collaboration in a fast-paced environment are essential.

What opportunities for professional development does this internship offer?

Interns will gain hands-on experience with the Qualtrics XM platform, develop research and analytical skills, build a professional network, and receive structured feedback and mentorship to accelerate their growth.

Where is this role located?

This role is based in our Provo, UT office.

What is the hybrid work model at Qualtrics?

The hybrid work model at Qualtrics involves gathering in the office three days a week—specifically on Mondays and Thursdays, plus one additional day chosen by the organizational leader—while allowing flexible remote work for the remainder of the week.

Are there any benefits provided for the interns?

Yes, interns enjoy access to professional development opportunities, a supportive community, free lunches, snacks, drinks, and a comprehensive benefits package including medical, dental, and vision coverage.

What is the focus of the XM Institute team?

The XM Institute team is focused on enhancing customer experience research and producing compelling content related to experience management, while valuing diverse perspectives and open communication.

How does Qualtrics ensure inclusion in the hiring process?

Qualtrics is committed to the inclusion of all qualified individuals and provides reasonable accommodations for applicants with disabilities as needed during the application or interview process.

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Qualtrics

Technology
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

How do you turn a customer into a fanatic? An employee into an ambassador? A product into an obsession? A brand into a religion? With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.