12-25 Academic Advisor

Colorado State University

12d ago

Job
Full-time
Mid & Senior Level
People, HR & Administration
Education & Teaching
Fort Collins
3d left

AI generated summary

You need a master's or bachelor's degree with 3+ years in higher ed advising, experience with online students, strong analytical and communication skills, and proficiency in student systems.
You will advise online students, support their academic progress, track enrollment data, and connect them to campus resources while addressing unique challenges and fostering student success.

Requirements

Completed master’s degree from an accredited institution in the area of Higher Education Leadership, Student Affairs Administration, Human Development and Family Studies, Business, or a related field.
OR
Completed bachelor’s degree from an accredited institution in the area of Higher Education Leadership, Student Affairs Administration, Human Development and Family Studies, Business, or a related field plus a minimum of three years of experience working in a college/university setting with a role working directly with students in an advisory environment.
Demonstrated experience with adult, non-traditional, or online student audiences including advising, teaching, and/or working with students as they profess through admission, orientation, enrollment, or degree-completion processes.
Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.
Five or more years of experience in a higher education setting working directly with students in an advisory service capacity.
One or more years of experience working directly with online students in a higher education setting.
Experience using university student information systems and learning management systems such as Banner (SunGard systems), EAB Navigate, Salesforce, Canvas, etc.
Strong analytical skills demonstrated through the use of tracking data and extracting meaning used in outreach and support to students.
Experience working from a distance from the student and using technology to connect, build relationships, and motivate students.
Demonstrated ability to do detailed work, prioritize multiple tasks, and meet deadlines.
Excellent communication skills, both written and verbal, including demonstrated ability to guide new and continuing students through advising processes while utilizing professional expertise in contemporary advising and student success theories.

Responsibilities

Awareness of current departmental requirements necessary for undergraduate online students to earn their bachelor’s degree.
Advise current and prospective online degree students.
Provide support for students going through transitions, degree selection and progress to graduation.
Provide comprehensive advising to new students and develop a continuous advising relationship with students through graduation.
Provide attention to students struggling to adjust to demands of online courses and learning environment.
Work with FERPA Guidelines to uphold student’s privacy.
Work with students to develop an academic plan.
Proactive outreach and tracking.
Attention to data and patterns of success / difficulty.
Participate in the development and implementation of a comprehensive assessment plan for advising services.
Develop connection to campus resources and opportunities.
Participate in strategic interventions with the Office of Engagement and Extension and across campus.
Assist current students and prospective students to understand degree curriculum and transfer of previously earned credits.
Develop familiarity with issues certain populations of students may face (non-traditional students, students of color, first generation college students, returning athletes) and incorporate this perspective into developmental advising approaches.
Understand and disseminate to stakeholders the ways in which students learning from a distance to the CSU campus are a special population.
Additional special populations of students that the Academic Advisor will advise include but are not limited to: students reported as at-risk through early warning/alert statuses, students returning to CSU after stopping out, online, students needing tutoring or additional academic supports, student athletes, students with GPAs below the “good academic standing” requirement, etc.
Advise and retrain specific populations of online students.
Serve as the student’s advocate in resolving matters of academic difficulty, misunderstanding, or confusion.
Mentor and educate students regarding policies, procedures, and appeals of the university.
Assist students with goal clarification and development of an academic completion plan.
Contact students regularly to discuss goal setting and enhancing time management, study skills, self-advocacy, academic success strategies, available campus support resources, and broader topics holistically impacting students (such as: financial concerns, caregiving responsibilities, navigating the university system from a distance, etc.).
Gather and compile enrollment data and other metrics to assist with measurement and analysis of current programs, services, and/or curriculums.
Maintain tracking systems of student contact and classifications for reporting, analysis, and recommendation purposes (such as: enrollment tracking, academic progress/grades, course drops/withdrawals, matriculation status, etc.).
Develop and utilize advising best practices that combine department level knowledge and campus wide perspective.
Actively participate in the Academic Support Coordinator Network, including sharing of best advising practices.
Participate in campus-wide intervention strategies.
Develop and maintain detailed knowledge of and referral to campus resources and opportunities.
Actively pursue professional development and training opportunities to remain aware of trends in student success and advising theory and practice and participate in team training and activities.
Explore opportunities to create business process improvements to maintain excellent customer services, integrity of data, and work standards for the academic advising team.
Present and conferences, workshops, and/or for campus partners as appropriate.

FAQs

What is the work location for the Academic Advisor position?

The position is based in Fort Collins, CO and qualifies for hybrid/in-office work.

What is the proposed salary range for this position?

The starting salary will be in the range of $60,000 - $62,000 and will be commensurate with education and experience.

What are the required qualifications for this position?

A completed master’s degree in a relevant field is required, or a bachelor’s degree with a minimum of three years of experience working directly with students in an advisory environment.

What specific experience is preferred for applicants?

Preferred qualifications include five or more years of experience in a higher education setting, experience working directly with online students, and familiarity with student information systems and learning management systems.

What are the main responsibilities of the Academic Advisor?

The main responsibilities include advising students, providing support for transitions, developing academic plans, engaging with special student populations, analyzing enrollment data, and collaborating on professional development.

What is the deadline for application submissions?

To ensure full consideration, applications must be received by 11:59 PM (MT) on March 17, 2025.

Is there an opportunity for professional development?

Yes, Colorado State University encourages professional development and provides an Employee Study Privilege with tuition assistance.

What types of students will the Academic Advisor work with?

The advisor will work with degree and certificate admitted students, particularly adult, non-traditional, and online students.

Are there any specific duties related to special populations?

Yes, the Academic Advisor will provide targeted support for special populations of students, including those reported as at-risk and those needing additional academic support.

What is required in the application materials?

Applicants are required to submit a resume and a cover letter that addresses how their professional experiences align with the required and preferred qualifications of the position.

Colorado State University

At Colorado State, there’s this energy we all share—this undeniableexcitement for what’s next.

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Mission & Purpose

At Colorado State, there’s this energy we all share—this undeniable excitement for what’s next. And it’s a feeling you can only find here. As you choose a college, one of the biggest questions most students have is what to study. At Colorado State, we offer over 250 programs, over 50 minors, and several advising tracks. That means you’ll have the ability to reach your goals — no matter what they are. Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation's leading research universities. Our world-class research in infectious disease, atmospheric science, clean energy technologies, environmental science, and biomedical technology attracted more than $300 million in research funding annually. Our professional programs in veterinary medicine, occupational therapy, journalism, agriculture and construction management are ranked among the nation's best. Colorado State is the "university of choice" for Colorado residents; 30% of all of Colorado's science, math, engineering and technology majors pursue degrees at CSU. This is LinkedIn account is officially recognized by Colorado State University; however, the views and opinions expressed on this page are not necessarily those of the University. CSU retains discretion to allow or disallow comments and/or posts on this page. For more information about CSU’s Social Media Policy, visit http://www.socialmedia.colostate.edu.