FAQs
What is the primary role of the Account Administrator?
The primary role of the Account Administrator is to provide administrative support to the Global Sales Support Key Accounts Team, manage customer order books, ensure on-time delivery of orders, and deliver world-class customer service in alignment with business objectives and Barbour values.
What are the main duties and responsibilities of an Account Administrator?
The main duties include processing sales orders, responding to telephone orders and enquiries, providing customer order book reports, coordinating deliveries, processing forward orders, managing return goods, developing positive relationships, and assisting with general administration activities as assigned by the team.
What skills are required for this position?
Required skills include excellent communication abilities, pro-active planning and time management, decision-making skills, teamwork, enthusiasm, problem-solving capabilities, and effective administration skills, particularly with Microsoft packages.
Is experience necessary for this position?
While practical experience is beneficial, the role is developing and may lead into a Sales Support position, and full training will be provided to the successful candidate.
What are the key benefits offered to the Account Administrator?
Benefits include a discretionary company bonus scheme, staff discount, access to a staff shop, free onsite parking, a subsidized canteen, healthcare cash plan, and 25 days of holiday which increases with length of service, plus bank holidays.
Where is the Account Administrator position located?
The position is based at Barbour's Head Office in South Shields, North East England.
Are there opportunities for advancement within this role?
Yes, this role may develop into a Sales Support position as part of the employee's career growth within the company.
How does Barbour encourage a positive working environment?
Barbour encourages a positive working environment by fostering the development of strong relationships, promoting teamwork, and creating an atmosphere where employees can express their views and contribute to team activities.
What should I do if I'm interested in applying for this position?
If you are interested, you should apply as soon as possible, as the position may close before the specified closing date if a sufficient volume of suitable applications is received.