FAQs
What is the role of the Account Director at Merkle?
The Account Director is responsible for building and maintaining strong client relationships, driving revenue growth, and ensuring customer satisfaction. This includes managing existing accounts for profitability, setting and achieving client goals, and identifying new target clients.
What qualifications are required for this position?
Candidates should have a completed university degree, ideally in Business Informatics or Business Administration with an IT focus, or a comparable qualification. Relevant experience in customer management and development in a consulting or agency environment is also required.
What type of experience is preferred for the Account Director role?
The ideal candidate should have several years of relevant experience in account management, particularly in managing large accounts in the context of digital transformation, along with a broad knowledge of digital topics such as E-Commerce and Customer Data Platforms.
What personal traits are important for this position?
Strong networking skills and a friendly demeanor, especially at the executive level, are essential. The ability to strategically and profitably develop customer relationships through competent consulting is also vital.
Where can this position be based?
The Account Director position can be located in Hamburg, Frankfurt, or Munich.
Does Merkle offer benefits for employees?
Yes, Merkle offers a comprehensive onboarding experience, work-life balance, volunteer days, sabbaticals, access to online learning platforms for self-improvement, and a company pension plan among other benefits.
Is there flexibility in work arrangements?
Yes, Merkle promotes flexible working conditions, including the possibility of remote work and adaptable working hours.
How does Merkle support employee well-being?
The company encourages a supportive atmosphere with various social activities, wellness options such as yoga and massage, and opportunities for networking through regular events and exchange formats.
Can I discuss my salary expectations during the application process?
Yes, candidates are encouraged to share their salary expectations along with their possible start date when applying.
What is the company culture like at Merkle?
Merkle fosters a diverse and inclusive work environment, values innovation, and prioritizes an open and empathetic atmosphere among colleagues.