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Account Executive

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You need a high school diploma, 3+ years of sales experience, strong communication skills, tech knowledge, valid driver's license, and the ability to lift 60 pounds. Must drive for hours in a territory.
  • You will engage with clients, provide sales expertise, develop relationships, identify growth opportunities, deliver presentations, ensure customer satisfaction, and maintain accurate sales records.

Requirements

  • High school diploma or equivalent is required.
  • Two to four year college degree preferred.
  • Minimum of 3+ years outside direct sales/service experience preferred.
  • 2 years of Industry experience preferred.
  • Experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.
  • Proven track record in new account acquisition, account retention and/or account penetration (expansion of sales within existing accounts) is preferred.
  • High degree of integrity and ability to develop customer relationships required.
  • Demonstrated ability to resolve problems and develop action plans.
  • Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
  • Requires ability to read technical material and develop analysis regarding the same.
  • Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills.
  • Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, handheld scanners.
  • Must exhibit basic math skills and ability to organize and manage time appropriately.
  • A valid driver’s license.
  • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
  • Job entails frequent lifting, bending and stretching.
  • Ability to move product weighing up to 60 pounds.

Responsibilities

  • Penetrates accounts at both the functional and Executive level, working with Business Team leaders and industry experts to design superior solutions for customers current and future needs.
  • Provides cross-territory technical and sales expertise when needed.
  • Instrumental in execution of MSC Collaboration projects and cross selling activities.
  • Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement.
  • Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
  • Must achieve sales plan and account retention target.
  • Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement.
  • Effectively communicate initiatives between multiple contacts within a customer.
  • Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.
  • Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer’s needs.
  • Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements.
  • Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets.
  • Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
  • Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
  • Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
  • Retains customer base by delivering and ensuring a superior customer experience.
  • Maintains accurate and quality sales records and prepares sales and activity reports as required.
  • Responsible for successful implementation of major company programs and initiatives.
  • Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.
  • Secures and submits customer orders for processing utilizing wireless ordering technology.
  • Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
  • Submits in timely manner, in the format requested, all written reports as required by management.
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • Participation in special projects and performs additional duties as required.

FAQs

What is the primary goal of the Account Executive role?

The primary goal of the Account Executive is to organically generate sales by nurturing existing customer relationships and prospecting for new customers.

What type of experience is preferred for this position?

A minimum of 3+ years of outside direct sales/service experience is preferred, along with 2 years of industry experience.

What are the key duties of the Account Executive?

Key duties include penetrating accounts, providing technical and sales expertise, ensuring operational efficiencies, identifying and growing opportunities, and developing relationships with customers.

Is a college degree required for this role?

A high school diploma or equivalent is required, while a two to four year college degree is preferred.

What skills are important for an Account Executive at MSC?

Important skills include a proven track record in account acquisition and retention, excellent verbal and written communication skills, technical product knowledge, and the ability to resolve problems.

What is the compensation range for this position?

The compensation starts at $55,930 and can go up to $87,890 depending on experience.

What type of environment does MSC foster for its employees?

MSC fosters a culture of growth, transparency, and collaboration, creating an environment where associates can thrive and contribute meaningfully.

Are there any physical requirements for this role?

Yes, the job entails frequent lifting, bending, and stretching, with the ability to move products weighing up to 60 pounds.

What benefits does MSC offer to its employees?

MSC offers rewards and recognition for contributions, training and professional development opportunities, and a variety of benefits to support employees’ health, well-being, and financial future.

Is a valid driver's license required for this position?

Yes, a valid driver’s license is required, along with the capability of driving up to several hours per day to customer locations within the assigned territory.

MSC Industrial Supply is the source for your metalworking and MRO needs. Built to Make You Better.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1941
Founded Year

Mission & Purpose

MSC Industrial Supply Co. (NYSE:MSM) is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We help our customers drive greater productivity, profitability and growth with more than 1 million products, inventory management and other supply chain solutions, and deep expertise from 75 years of working with customers across industries. Our experienced team of over 6,000 associates is dedicated to working side by side with our customers to help drive results for their businesses - from keeping operations running efficiently today to continuously rethinking, retooling, and optimizing for a more productive tomorrow.