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Account Executive (Strata)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need Tier 1 or 2 qualifications, 2+ years in insurance, customer service knowledge, and technical insurance skills per RG 146.
  • You will manage client relationships, ensure service excellence, oversee team training, maintain compliance, and gather data for renewals and claims while exploring new business opportunities.

Requirements

  • Tier 1 OR Tier 2 qualifications (essential)
  • 2+ years of insurance industry experience
  • Broad knowledge of customer service standards
  • Technical Insurance/Broking skills in accordance with RG 146 requirements

Responsibilities

  • Collaborate and Partner for Client Value: Manage long-term relationships with key clients, implement renewal and broking strategies, and investigate new business opportunities.
  • Inspire with Operational Excellence: Ensure high-quality client service, manage client expectations, and oversee the training and development of team members.
  • Satisfy and Reach with New Technologies: Ensure compliance with relevant legislation, manage documentation, and maintain technical knowledge across multiple product lines.
  • Share Knowledge through Data and Analytics: Input client information into business systems, gather data for renewals, and monitor service delivery across quoting, renewals, and claims.

FAQs

What is the location of the Account Executive (Strata) position?

The position is based in the Melbourne office.

What type of work arrangement is offered for this role?

This is a hybrid role that requires working at least three days a week in the office.

What are the main responsibilities of the Account Executive (Strata)?

The main responsibilities include contributing to business growth, managing long-term client relationships, ensuring high-quality customer service, overseeing team training and development, and gathering data for renewals.

What qualifications are required for this position?

Tier 1 or Tier 2 qualifications are essential for this role.

How many years of experience in the insurance industry are required?

A minimum of 2 years of insurance industry experience is required.

What skills are needed to succeed in this role?

Strong organizational and communication skills, the ability to develop new business opportunities, and coaching and mentoring skills are important for success.

What makes a candidate stand out for this position?

A thorough technical knowledge of relevant insurance lines, the ability to maintain meaningful working relationships, and a proactive approach to business development are traits that make a candidate stand out.

What kind of culture does Marsh McLennan promote?

Marsh McLennan fosters a vibrant and inclusive culture that emphasizes collaboration, innovation, and the well-being of colleagues and clients.

What opportunities does Marsh McLennan offer for professional development?

Marsh McLennan provides professional development opportunities, interesting work, and supportive leaders to help employees thrive in their careers.

Is Marsh McLennan committed to diversity and inclusion?

Yes, Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment that embraces various characteristics and backgrounds.

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Finance
Industry
10,001+
Employees
1905
Founded Year

Mission & Purpose

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.