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Account Executive - Toronto (Toronto, Ontario, Canada, M5V 3L9)

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Toronto
    Remote

AI generated summary

  • You need a high school diploma (college preferred), 1-3 years relevant experience, strong communication skills, ability to analyze data, and willingness to travel 75%-100%. Ability to lift 100lbs required.
  • You will conduct sales calls, present products, manage customer inquiries, monitor territory performance, assist in planning and budgeting, analyze sales forecasts, and ensure compliance with company policies.

Requirements

  • High school diploma required; college degree preferred.
  • 1-3 years of progressively responsible work related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job;
  • Ability to learn and maintain in-depth knowledge of the company’s diverse business and product lines
  • Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers and business contacts, at all organizational levels; ability to communicate with others in antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards.
  • Ability to work and communicate with diverse groups, ability to achieve results through team efforts, and ability to persuade, market, and sell new ideas.
  • Ability to gather, assemble, correlate and analyze statistical and financial data to develop solutions
  • Ability to interact with and track orders through mohawkNet system
  • Ability to travel
  • 75% - 100% domestic travel via land and/or air. May be required to lift and move up to 100lbs without lifting aids.
  • Vision requirements are comparable to that which is required to maintain a valid driver’s license. 100% body movement is required to successfully perform the job, such as standing, reaching, climbing, use of all major limbs, etc.

Responsibilities

  • Performs Sales Calls this includes but is not limited to: traveling to customers and potential customer’s facilities providing them with information and support; making sales presentations to prospective and present clients; calculating and quoting prices, taking orders and closing transactions; contacting prospects and explaining features and merits of products or services offered, utilizing persuasive sales and negotiation techniques; answering all questions concerning a product or service, with appropriate referrals where required.
  • Monitors territory performance against established objectives/guidelines and takes the appropriate action to improve performance
  • Provides customer service to ensure resolution of issues within marketing policies; communicates customer requirements and request support from other departments as necessary; provides product specific customer feedback (i.e. product features, quality, functionality, competition, possible sales results, etc.) to product line managers, management or customer service personnel as appropriate to assist in achieving company’s mission, vision and objectives
  • Assists in establishing sales objectives for the territory in conjunction with the Regional Vice President and ensures sales activities in the territory comply with established policies, procedures and practices, using good judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines.
  • Stays abreast and informs management of industry, product, economic, and other territory changes that may impact sales and overall company business; provides timely reporting of activities in the field and special reporting to assist in the business and product planning.
  • Assists in developing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals.
  • Performs analysis on region opportunities and develops forecast for sales by customer and product and other statistical reports as required on a timely basis; identifies additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception.
  • Provides recommendations for expense budgets; manages business expenses in accordance with corporate guidelines; ensures all assigned company owned equipment, vehicles, documents, materials, etc. are used, maintained and stored as required and in accordance with company policy.
  • Performs other duties as required.

FAQs

What is the primary role of the Account Executive at Mohawk Industries?

The primary role is to act as the principal selling agent within an assigned territory to achieve the short and long-term objectives established in the company’s Business Plan by discovering new customers and existing markets.

Is a college degree necessary for this position?

A high school diploma is required, but a college degree is preferred.

What kind of experience is preferred for applicants?

1-3 years of progressively responsible work-related experience is preferred, along with a combination of education and training that provides the necessary knowledge, skills, and abilities for the job.

How much travel is required for the Account Executive position?

The position requires 75% - 100% domestic travel via land and/or air.

What kind of products will the Account Executive be dealing with?

The Account Executive will be dealing with a diverse range of flooring products such as carpet, rugs, ceramic tile, laminate, wood, stone, and vinyl flooring from well-known brands like Mohawk, American Olean, Daltile, and Pergo.

What skills are important for success in this role?

Important skills include excellent presentation, oral and written communication, interpersonal skills, ability to analyze statistical and financial data, and the capacity to work effectively with diverse groups.

What are the physical requirements for this job?

The job may require lifting and moving up to 100lbs without lifting aids, and it involves 100% body movement including standing, reaching, climbing, and the use of all major limbs.

Does Mohawk Industries offer equal employment opportunities?

Yes, Mohawk Industries is an Equal Opportunity Employer including disability/veteran, committed to an inclusive workplace.

Are there any specific tools or systems that the Account Executive will need to use?

The Account Executive must be able to interact with and track orders through the mohawkNet system.

What kind of customer interaction is expected from the Account Executive?

The Account Executive will be expected to perform sales calls, provide customer service, make sales presentations, calculate and quote prices, answer product-related questions, and collaborate with internal teams for customer support.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500 global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.