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Account Manager

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VML

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You should have account management experience, project management proficiency, knowledge of marketing principles, budget management skills, data analysis capability, and a history of client satisfaction.
  • You will build client relationships, manage marketing campaigns, oversee project timelines and budgets, collaborate with teams, present reports, identify growth opportunities, and resolve client concerns.

Requirements

  • Some experience in account management, ideally in an agency or marketing environment.
  • Proficiency with project management tools and software is very helpful (e.g., Asana, Wrike, or similar platforms).
  • Strong understanding of marketing principles, ideally with experience managing campaigns across multiple channels.
  • Ability to manage budgets, timelines, and complex projects effectively.
  • Experience analyzing campaign performance data and developing actionable insights.
  • A track record of delivering exceptional client satisfaction.

Responsibilities

  • Building and maintaining strong client relationships, acting as a trusted advisor and primary point of contact.
  • Leading the development and execution of marketing campaigns, ensuring alignment with client goals and objectives.
  • Managing project timelines, budgets, and scopes, delivering exceptional results within agreed parameters.
  • Collaborating with internal teams, including creative, strategy, media, and production, to execute projects effectively.
  • Preparing and presenting client proposals, performance reports, and strategic recommendations.
  • Identifying and pursuing opportunities to grow client accounts, including cross-sells and upsells.
  • Monitoring industry trends and competitor activities to inform client strategies.
  • Resolving client concerns with a proactive and solution-oriented approach.

FAQs

What is the primary role of an Account Manager at VML?

The primary role of an Account Manager at VML is to oversee client accounts and ensure the successful delivery of marketing initiatives, including building client relationships, managing project timelines and budgets, and collaborating with internal teams.

What qualifications are required for the Account Manager position?

Candidates should have some experience in account management, ideally in an agency or marketing environment, a strong understanding of marketing principles, and proficiency with project management tools.

How does VML promote diversity and inclusion?

VML is committed to fostering an all-inclusive work environment through its Inclusion, Equity & Belonging initiatives and the VML Foundation, which reflect the agency's dedication to making a positive impact in communities.

What tools or software should an Account Manager be familiar with?

An Account Manager should be proficient with project management tools and software, such as Asana or Wrike, to effectively manage projects and timelines.

How does an Account Manager contribute to client satisfaction?

An Account Manager contributes to client satisfaction by acting as a trusted advisor, addressing client concerns proactively, and delivering exceptional results that align with client goals and objectives.

What should an Account Manager be able to do regarding campaign performance?

An Account Manager should have experience analyzing campaign performance data and developing actionable insights to inform strategies and improve results for clients.

What characteristics are valued in candidates for the Account Manager position?

Candidates should embody exceptional communication skills, be proactive and detail-oriented, possess strong organizational and project management abilities, have problem-solving skills, and exhibit adaptability and resilience.

What types of campaigns will an Account Manager lead?

An Account Manager will lead the development and execution of marketing campaigns across multiple channels, ensuring they align with client goals and objectives.

Is there opportunity for career growth in the Account Manager position?

Yes, VML is committed to fostering career growth and provides opportunities for learning and development through various initiatives and a dynamic work environment.

What is the company culture like at VML?

The company culture at VML values connection, belonging, and the power of differences, fostering an environment where creativity meets technology and diverse perspectives drive innovation.

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VML

We create connected brands to drive growth.

Marketing & Advertising
Industry
10,001+
Employees

Mission & Purpose

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.