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Account Manager

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VML

1mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Marketing

AI generated summary

  • You need 1-2 years in digital marketing, client relationship skills, team management, and strong communication. Proficiency in Word, Excel, Outlook, and PowerPoint is essential. Fresh grads with relevant internships can apply!
  • You will translate client needs, manage deliverables, build relationships, identify growth opportunities, ensure budget adherence, balance account needs, and address potential issues proactively.

Requirements

  • 1-2 years of relevant experience in a digital marketing communications capacity with local and international clients
  • Strong understanding of technical audience and industry demand chains
  • Demonstrated track record of client relationship development and service
  • Proven experience in managing teams working cross-functionally within an organisation
  • Must be proactive, a self-starter and an excellent communicator both verbal and written
  • Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint
  • Fresh graduates with internship experience in advertising agencies are welcome to apply!

Responsibilities

  • Translate the client's vision and needs into business requirements, coordinate with project teams on required deliverables, and manage client expectations.
  • Establish day to day working relationships with Business Communication Leads and Marketers across various markets - ensuring that we can continue to grow our business and deliver.
  • Identify opportunities and new interests that the client may not recognise to help drive revenue and benefit business needs as their digital advisor.
  • Ensure work is delivered on budget and manage invoicing according to the contract terms.
  • Be a role model for stewardship between the client and the agency by balancing the account's needs with avoiding unnecessary expenditures and negotiation required costs.
  • Obtain key client information and transfer accurately to project teams to ensure effective scoping of work.
  • Anticipate, proactively address and advise management on potential client or revenue issues.

FAQs

What is the primary responsibility of the Account Manager at VML?

The primary responsibility of the Account Manager at VML is to establish, maintain, and grow strong external client relationships, including achieving growth on existing accounts and ensuring world-class work.

What qualifications are required for this position?

Candidates should have 1-2 years of relevant experience in a digital marketing communications capacity, a strong understanding of technical audiences and industry demand chains, and a demonstrated track record of client relationship development. Fresh graduates with internship experience in advertising agencies are also welcome to apply.

What skills are essential for success in this role?

Essential skills include being proactive, a self-starter, and an excellent communicator, both verbally and in writing. Additionally, the ability to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint is important.

Will I be managing a team in this position?

Yes, the Account Manager is expected to manage teams working cross-functionally within the organization to ensure the successful delivery of projects.

What does the onboarding process look like for new hires?

Specific details about the onboarding process are not provided in the job description, but VML is committed to an inclusive work environment and likely has structured programs in place for new employees.

Are there opportunities for growth within the company?

Yes, VML emphasizes growth as part of their culture, and the Account Manager role is designed to foster strong client relationships and career development opportunities.

What type of clients will I be working with?

The Account Manager will work with both local and international clients across various markets.

Does VML have any diversity and inclusion initiatives?

Yes, VML is committed to fostering an all-inclusive work environment. Their Inclusion, Equity & Belonging initiatives and the VML Foundation reflect their dedication to giving back and making a positive impact in communities.

How does VML support work-life balance?

While specific details on work-life balance are not mentioned, VML promotes a culture that values connection, belonging, and the power of differences, which suggests that they likely support a healthy work-life balance.

How do I apply for the Account Manager position?

You can apply for the Account Manager position by clicking the "Submit Application" button, but be sure to review the Recruitment Privacy Policy and California Recruitment Privacy Notice beforehand.

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VML

We create connected brands to drive growth.

Marketing & Advertising
Industry
10,001+
Employees

Mission & Purpose

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.