FAQs
What is the primary role of the Account Manager in this position?
The primary role of the Account Manager is to expand the Confirming (Supply Chain Finance Programs) business by offering the product to various suppliers of our clients.
What languages are required for this position?
Fluency in English (C1), Spanish (C1), and Italian (C1) is mandatory for this position.
Is prior experience with CRM tools necessary?
Yes, experience with CRM tools such as Salesforce or similar is required for this position.
What educational background is preferred for candidates applying for this role?
A Bachelor's degree in Business Administration, Economics, or an equivalent field is preferred.
What are some of the essential skills for the Account Manager role?
Essential skills include proficiency in Excel, proactivity, attention to detail, problem-solving abilities, and the ability to work under pressure.
What kind of work environment does the team operate in?
The team operates in a dynamic environment and follows a hybrid work model based in Madrid.
Are there any optional skills that could benefit a candidate for this position?
Yes, strong communication skills, the ability to engage with clients, and previous experience working with external clients are considered valuable optional skills.
What is involved in the supplier onboarding process as part of the Account Manager's responsibilities?
The Account Manager will support, guide, and coordinate suppliers throughout the end-to-end onboarding process (E2E) and resolve any issues or questions that arise during this process.
How does the role contribute to improving supplier experience?
The role involves monitoring suppliers' usage of Confirming, investigating challenges, and identifying ways to improve their service experience to foster their commitment to the product.
What strategies might the Account Manager use to collaborate with the Front Office?
The Account Manager will work closely with the Front Office to strategize the onboarding of new suppliers into various programs and identify new opportunities for collaboration.