FAQs
What are the main responsibilities of an Account Manager in the DLM department?
The main responsibilities of an Account Manager in the DLM department include managing an allocated set of customer accounts, supporting the Distribution, Logistics & Manufacturing Sales Manager, and ensuring customer satisfaction for around 2,000 DLM customers.
What qualifications and skills are required for this position?
The ideal candidate for the Account Manager position in the DLM department should possess strong sales skills, be proactive and driven, have excellent communication and interpersonal skills, and have experience in managing customer accounts. A background in distribution, logistics, or manufacturing would also be beneficial.
What kind of support will be provided to the Account Manager in this role?
The Account Manager in the DLM department will receive support from the Distribution, Logistics & Manufacturing Sales Manager, as well as access to training and resources to help them succeed in managing customer accounts effectively. Team collaboration and guidance will also be available.
How will success be measured in this role?
Success in the Account Manager role in the DLM department will be measured by the ability to maintain and grow customer accounts, meet or exceed sales targets, and ensure high levels of customer satisfaction. Performance reviews and feedback from customers will also be used to evaluate success in this role.
What opportunities for advancement are available for Account Managers in the DLM department?
Account Managers in the DLM department have opportunities for advancement within the sales team, as well as potential for leadership roles within the distribution, logistics, and manufacturing areas of the business. Professional development and training programs are also available to support career growth.