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Account Representative

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Uber

3d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Johannesburg

AI generated summary

  • You need 1+ years in sales or account management, Salesforce proficiency, strong work ethic, communication, critical thinking, and negotiation skills. Be ready to engage with key partners.
  • You will build partnerships with merchants, negotiate contracts, communicate product value, exceed targets, activate merchants, maintain relationships, and lead the sales process to close deals.

Requirements

  • At least 1 year of experience in sales, operations, account management, or similar functions.
  • Proficiency in Salesforce.
  • Outstanding work ethic and attention to detail.
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners.
  • Excellent communication and sales skills.
  • Strong critical thinking ability.
  • Good negotiation and deal making ability

Responsibilities

  • Leverage prospecting skills and relationships to build partnerships with merchants in the SA region.
  • Manage contract negotiations aimed at establishing the foundation of a strong relationship with our merchants, including sustainable economics for both parties.
  • Clearly communicate the value of Uber and its newest products to prospects.
  • Achieve and consistently exceed monthly targets.
  • Partner with Operations and Account Management to smoothly activate the best merchants.
  • Help us identify and build best practice.
  • Develop long-term relationships with key in-region partners.
  • Act as an ambassador to Uber Eats' mission, brand and product.
  • Proactively maintain communication channels with prospects via email, phone, and face to face meetings.
  • Close deals with restaurant partners in your market by leading the entire end-to-end sales process and making them grow as a business.

FAQs

What is the primary focus of the Account Representative role?

The primary focus is to bring on new small-and-medium sized merchants that fit our partnership criteria and to expand the number of merchants that work with Uber Eats.

What skills are necessary for a candidate applying for this role?

Candidates should have strong prospecting skills, excellent communication and sales skills, good negotiation and deal-making ability, and a willingness to engage deeply with high-value partners.

How much experience do I need to apply for this position?

The position requires at least 1 year of experience in sales, operations, account management, or similar functions.

Is proficiency in any specific software required?

Yes, proficiency in Salesforce is required for this role.

What types of merchants will the Account Representative be working with?

The Account Representative will primarily work with small-and-medium sized merchants, which may include various types of businesses, not just restaurants.

How will success be measured in this role?

Success will be measured by the ability to achieve and consistently exceed monthly targets and by successfully closing deals with restaurant partners in the market.

Will I be required to communicate with partners outside of initial sales meetings?

Yes, proactive maintenance of communication channels with prospects via email, phone, and face-to-face meetings is a key responsibility of the role.

What kind of team collaboration will this role involve?

The Account Representative will partner with Operations and Account Management to ensure a smooth activation of the best merchants and will help identify and build best practices.

Is it necessary to have knowledge about the local food scene?

Yes, having a passion for food and knowing where the best eats are around town is essential for effectively selling the value of Uber Eats to potential partners.

What is the company's mission regarding partnerships?

The company aims to establish strong relationships with merchants that include sustainable economics for both parties while acting as an ambassador to Uber Eats' mission, brand, and product.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness