FAQs
What is the duration of the Accounts Receivable Support Officer position?
The position is temporary for a duration of 6 months.
Who will I be reporting to in this role?
You will be responsible to the Accounts Receivable, NHS Eligibility, and Private Patient Co-Ordinator.
What skills are required for this position?
A high level of IT skills is required for this role.
Is there a focus on customer service in this role?
Yes, providing a customer-focused service to internal and external clients is a key responsibility.
What kind of support will staff receive at North Tees and Hartlepool NHS Foundation Trust?
Staff will receive support through an inclusive and supportive workplace, health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
How does the Trust recognize staff contributions?
Staff recognition is important and includes awards such as Star and Team of the Month, colleague recognition, Managers Awards, Shining Stars, and Service Awards.
Can I contact someone for more information about the job?
Yes, you can contact Susan Hall at susan.hall9@nhs.net or call 01642 383558 for further details or informal visits regarding the position. You can also reach out to Julie Cain at julie.cain1@nhs.net.
What is the organization's main priority?
The main priority of North Tees & Hartlepool NHS Foundation Trust is to provide safe and high-quality care to patients every day.
Is there an emphasis on health and wellbeing in the workplace?
Yes, the Trust supports the "Making Every Contact Count" approach to promote health and wellbeing for individuals and communities.