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Adjoint Responsable Boutique (H/F)

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Nestlé

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Paris

AI generated summary

  • You should be passionate about retail, have managerial experience, strong business acumen, be adept with back-office tools, and display exemplary behavior with excellent prioritization skills.
  • You will coach and motivate your team, ensure compliance with procedures, manage financial flows, oversee operations, drive performance metrics, handle logistics, recruit, and represent management.

Requirements

  • Passionné(e) par le Retail et animé(e) par la satisfaction client, vous avez :
  • Une première expérience managériale et des talents de pédagogue pour former et développer votre équipe
  • Un forte sensibilité business (les indicateurs de performance n’ont plus de secrets pour vous !) et une facilité pour la gestion des outils et process en back-office
  • Une posture exemplaire et un excellent sens des priorités vous permettant d’obtenir une belle réussite collective !

Responsibilities

  • Vous adoptez une posture de coach dont l’objectif est de favoriser la croissance et l’évolution de vos collaborateurs, de les motiver et de créer une cohésion au sein des équipes
  • Vous êtes garant(e) du respect des règles, des directives internes, et du suivi des procédures du front et du back office
  • Vous réalisez le suivi des flux financiers en lien avec le service comptabilité, les stocks, et les liens avec les prestataires
  • Vous participez à la gestion opérationnelle de l’activité en animant des briefs adaptés, en assurant le suivi des plannings et en participant aux ouvertures ou fermetures de la Boutique avec le support de nos premiers vendeurs
  • Vous pilotez et animez les objectifs et les indicateurs de performance individuels et collectifs (exemple : challenges commerciaux)
  • Vous gérez les flux de la boutique, son organisation sur le terrain et les réclamations complexes
  • Vous recrutez, intégrez et formez les nouveaux collaborateurs
  • Enfin, vous représentez la direction de la boutique en l’absence du/de la Responsable de Boutique vis-à-vis de l’ensemble des interlocuteurs

FAQs

What is the role of an Adjoint Responsable Boutique at Nespresso?

The Adjoint Responsable Boutique assists the Responsable de Boutique in implementing strategic objectives, coaching and motivating a team of customer advisors, ensuring compliance with internal procedures, and managing operational activities within the boutique.

What is the working schedule for this position?

The boutique operates from 7:30 AM to 8:00 PM, Monday to Sunday. The Adjoint Responsable Boutique will have a fixed schedule known six weeks in advance and will receive 12 weekends off per year.

What qualifications are required for this role?

Candidates should have a first managerial experience, strong pedagogical skills to train and develop the team, a good understanding of business indicators, and exemplary prioritization skills to achieve collective success.

What are the salary and benefits associated with this position?

The salary ranges from €2563 to €2804 gross per month, depending on experience, along with a quarterly bonus of 8% on collective objectives, and various other benefits including meal vouchers, transport reimbursement, and additional company perks.

Is Nespresso an inclusive employer?

Yes, Nespresso is an inclusively minded employer and is committed to supporting the hiring of individuals with disabilities, ensuring that all employees feel respected and included.

How are employee development and training handled at Nespresso?

Nespresso places significant emphasis on training and development, offering continuous training in sales, management, client relations, and product knowledge by internal trainers, along with opportunities for career progression within the company.

What are the key responsibilities of the Adjoint Responsable Boutique?

Key responsibilities include coaching team members, ensuring the adherence to internal rules and procedures, managing financial flows, operating the boutique daily, monitoring performance indicators, handling customer complaints, and representing the boutique in the absence of the Responsable de Boutique.

How does Nespresso contribute to sustainability?

Nespresso is committed to sustainability through recycling initiatives, climate action by reducing emissions and planting trees, and supporting sustainable agricultural practices among coffee growers.

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Nestlé

Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Culture & Values

  • Respect for ourselves

    Respect starts with self-respect. Being true to ourselves, while acting with integrity, fairness and authenticity.

  • Respect for others

    Respecting others is about meeting our promises. It’s about quality in our products, our brands and everything we do.

  • Respect for diversity

    Respect for other ways of thinking, other cultures and all aspects of society requires inclusiveness and openness in all our interactions.

  • Respect for the future

    Respect for the future of our planet and future generations compels us to act with responsibility and courage, even if it’s difficult.

Benefits

  • Competitive remuneration

    You’ll be recognized for your contribution with a competitive salary and benefits package. And you may benefit from savings plans, insurances, loans, and discounted or free Nestlé products. You could even grab a bargain on retail products, services and activities.

  • Location-specific opportunities

    Our working environments vary greatly, so depending on your job and your location, you could benefit from flexible working opportunities, volunteering programs, the ability to bring a pet to work, and much more.

  • International mobility

    We offer opportunities to develop your career in different countries around the world. Global mobility plays an important part in developing Nestlé’s talent and our brands.

  • Health and wellbeing at work

    Our employee health programs will help you develop and maintain a healthy lifestyle, with health checks, health care, onsite cafeterias and fitness centres, sport and other activities.

  • Employee support

    More than ever, it is important that you are emotionally supported while at work and at home to be resilient and feel good as you carry out your everyday activities. We provide access to confidential counsellors to help when the unexpected happens or you are feeling overwhelmed.

  • Parental leave

    With a minimum of 18 weeks paid parental leave for the primary caregiver, plus the opportunity to take further leave, your new family life can get off to a great start. Your work location may provide additional benefits and resources such as dedicated feeding rooms or creches.