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Admin Supervisor

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Torbay and South Devon NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must have supervisory experience, excellent customer care, good communication skills, be flexible with a car, and be fully COVID vaccinated, with NHS experience preferred.
  • You will supervise a team, manage administrative tasks, interact with patients and professionals, and ensure smooth operations across multiple healthcare sites.

Requirements

  • proven supervisor experience/management of working in a similar role
  • excellent customer care
  • a competent and confident individual
  • Flexibility is essential
  • a flexible approach, working on a rota basis covering the services over a 7 day, 8am-5pm working week, including Bank Holidays
  • Car driver/owner essential
  • experienced and highly motivated person
  • NHS supervisory experience is preferred
  • good communicator
  • well organised
  • able to work under pressure as part of a team
  • able to self-motivate and work on their own initiative
  • a sympathetic and confident telephone manner is essential
  • excellent communication and IT skills
  • must have had their 1st COVID-19 vaccination by 3rd February 2022
  • full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt

Responsibilities

  • To provide a supervisory role in the day to day provision of high quality administrative support an effective and efficient service in line with Standard Operating procedures and Trust policies across the Moor to Sea services.
  • The post holder is responsible for their own workload, undertaking reception, administrative and clerical tasks associated with the smooth running of all departments.
  • These will include both telephone and personal contact with patients, families, carers and professionals involved in the patients’ journey.
  • The areas of responsibility extend across Dart Ward, The Minor Injury Unit and the Outpatient Department at Totnes Hospital and the Outpatient Departments at Ashburton and Dartmouth Health and Wellbeing Centres.
  • The main duties of the job will be to provide day to day supervision of a team of up to 7 administrative staff working across the 3 sites of the Team: Totnes Hospital, Ashburton and Dartmouth Health and Wellbeing Centres.
  • The post holder is responsible for their own workload, undertaking reception, administrative and clerical tasks associated with the smooth running of all departments.
  • These will include telephone and personal contact with patients, families, carers and professionals involved in the patient’s journey.
  • Therefore, the successful candidate will need to have a flexible approach, working on a rota basis covering the services over a 7 day, 8am-5pm working week, including Bank Holidays.

FAQs

What are the main responsibilities of the Admin Supervisor?

The main responsibilities include supervising a team of up to 7 administrative staff, providing high-quality administrative support, undertaking reception and clerical tasks, and ensuring effective communication with patients, families, and professionals.

What qualifications do I need to apply for this position?

The ideal candidate should have proven supervisory experience in a similar role, excellent customer care skills, and good communication and IT skills. NHS supervisory experience is preferred but not mandatory, as training will be provided.

Is flexibility in working hours required for this position?

Yes, flexibility is essential, as the role involves working on a rota basis covering the services over a 7-day, 8am-5pm working week, including Bank Holidays.

What type of environment will I be working in?

You will be working in a busy and rewarding healthcare environment, providing administrative support across Dart Ward, The Minor Injury Unit, and Outpatient Departments in various locations.

Are there any vaccination requirements for this position?

Yes, full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt. The successful applicant must have had their 1st COVID-19 vaccination by 3rd February 2022.

Will training be provided for new staff?

Yes, comprehensive induction and training will be provided to ease new staff into the role.

How can I contact someone for further details or to arrange an informal visit?

You can contact Joanne North, the Business Manager, via email at joanne.north2@nhs.net or by telephone at 01803 860840.

Is a driver's license required for this position?

Yes, a car driver/owner is essential for this role, as it involves traveling between different service sites.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.