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Administration Support Worker

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Wrightington, Wigan and Leigh NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must be physically fit for handling health records, reliable, and flexible, with good customer service and computer skills. Experience in an NHS setting is desirable but not essential.
  • You will handle and organize health records, support medical secretaries with correspondence and scanning, and perform general typing duties as needed.

Requirements

  • PLEASE NOTE THAT THIS IS A VERY PHYSICALLY DEMANDING ROLE AND REQUIRES THE CANDIDATE TO FILE, MOVE AND HANDLE LARGE QUANTITIES OF HEALTH RECORDS
  • Shortlisting is based on the person specification, therefore, when completing your supporting statement, please refer to the person spec, demonstrating in your application how you match all points, providing examples of experience, understanding and transferable skills.
  • We are looking for an enthusiastic and motivated individual to join our friendly team. You need to be reliable and flexible. Previous experience in an NHS setting is not essential, but desirable.
  • Our ideal candidate will have initiative, excellent customer service and computer skills. You will be required to undertake a range of administrative tasks, provide support for the medical secretaries, dealing with correspondence and scanning.
  • The post holder will provide an administrative support service to Consultant PA’s and the ‘virtual’ clinical secretary pool to enable them to deliver an efficient and effective PA service.
  • You will be required to undertake a range of administrative tasks, providing support for the medical secretaries, dealing with correspondence and scanning. You may also be required to undertake general typing duties as and when required.

Responsibilities

  • PLEASE NOTE THAT THIS IS A VERY PHYSICALLY DEMANDING ROLE AND REQUIRES THE CANDIDATE TO FILE, MOVE AND HANDLE LARGE QUANTITIES OF HEALTH RECORDS
  • You will be required to undertake a range of administrative tasks, provide support for the medical secretaries, dealing with correspondence and scanning.
  • The post holder will provide an administrative support service to Consultant PA’s and the ‘virtual’ clinical secretary pool to enable them to deliver an efficient and effective PA service.
  • You will be required to undertake a range of administrative tasks, providing support for the medical secretaries, dealing with correspondence and scanning.
  • You may also be required to undertake general typing duties as and when required.

FAQs

Is previous experience in an NHS setting required for this role?

Previous experience in an NHS setting is desirable but not essential for this role.

What are the working hours for the Administration Support Worker position?

The working hours for this position are full-time, from 9am to 5pm, Monday to Friday.

Are there any physical requirements for this job?

Yes, this is a very physically demanding role that requires the candidate to file, move, and handle large quantities of health records.

What types of tasks will the Administration Support Worker be responsible for?

The Administration Support Worker will undertake a range of administrative tasks, provide support for medical secretaries, handle correspondence, scan documents, and may also perform general typing duties.

How important are customer service skills for this position?

Excellent customer service skills are important for this position, as the candidate will be interacting with various stakeholders.

Is a flexible attitude important for this role?

Yes, being reliable and flexible is essential for this role.

Where is the position based?

The position is based at Leigh Infirmary.

Who can I contact for further details or informal visits about the role?

For further details or informal visits, you can contact Temandra Dennis, Deputy HCA Manager - Medical Secretaries, at temandra.dennis@wwl.nhs.uk or by telephone at 01942 264352.

Does the role provide support to any specific departments or individuals?

Yes, the role provides administrative support to Consultant PA’s and the ‘virtual’ clinical secretary pool.

What values does Wrightington, Wigan and Leigh NHS Foundation Trust prioritize?

WWL prioritizes valuing staff, placing the patient at the heart of everything they do, and ensuring safe and effective care that acknowledges dignity.

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Wrightington, Wigan and Leigh NHS Foundation Trust

Providing high quality NHS healthcare for our patients across the Wigan Borough.

Science & Healthcare
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust provides a range of healthcare services, including acute and elective care, to the communities in Wigan and surrounding areas. Their mission focuses on delivering high-quality patient care and ensuring patient safety, with an emphasis on teaching and research to advance medical practice. The Trust aims to improve health outcomes, enhance patient experience, and foster a culture of continuous learning and innovation within the healthcare system.