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Administrative Assistant

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CBI Health

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Woodstock

AI generated summary

  • You should have 1-2 years in reception or customer service, a relevant post-secondary education, Microsoft Office skills, a professional demeanor, creativity, and strong problem-solving abilities.
  • You will handle calls, greet clients, enter data, manage appointments, collect payments, issue receipts, and provide general administrative support in a busy clinic environment.

Requirements

  • 1 to 2 years experience in a reception or customer service role is an asset
  • A post-secondary education in medical office/business administration is an asset
  • Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
  • A professional approach to customer service
  • A creative approach with a can-do attitude
  • Effective problem-solving skills

Responsibilities

  • Direct incoming calls received and provide callers with information about the facility
  • Be the first point of contact for clients in the clinic
  • Enters client data, client charges, collect payments and issues receipts
  • Manages the appointment schedule to minimize cancelled appointments and vacancies
  • Perform general office duties and provide administrative support

FAQs

What is the job title for this position?

The job title for this position is Administrative Associate.

Where is the location of the job?

The job is located in Woodstock, Ontario.

What type of healthcare provider is CBI Health?

CBI Health is Canada’s leading community healthcare provider.

What kind of services does the Administrative Associate role support?

The role supports an outpatient rehabilitation clinic providing high-quality healthcare services.

What are the typical responsibilities of an Administrative Associate?

Responsibilities include directing incoming calls, managing appointment schedules, entering client data, collecting payments, and performing general office duties.

What qualifications are needed for this position?

A minimum of 1 to 2 years’ experience in a reception or customer service role is preferred; a post-secondary education in medical office or business administration is an asset.

What software skills are required for this role?

Experience using Microsoft Office (Word, Excel, and Outlook) and a publishing program is required.

What competencies should candidates possess?

Candidates should have a professional approach to customer service, effective problem-solving skills, and a can-do attitude.

What benefits does CBI Health offer to employees?

CBI Health offers competitive compensation, comprehensive benefits (including health, dental, and vision), continuous learning opportunities, and flexible working hours.

Does CBI Health promote diversity and inclusion in the workplace?

Yes, CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves.

Is prior experience in the healthcare sector necessary for this position?

While experience in the healthcare sector is not explicitly required, relevant experience in a reception or customer service role is considered an asset.

Where Better Begins

Science & Healthcare
Industry
10,001+
Employees
1974
Founded Year

Mission & Purpose

CBI Health is a leading provider of healthcare services in Canada, offering a comprehensive range of rehabilitation, home health, and physiotherapy services. Their ultimate mission is to improve the health and well-being of individuals by delivering high-quality, client-centred care. The purpose of CBI Health is to help patients achieve better health outcomes and enhance their quality of life through personalised treatment plans, innovative healthcare solutions, and a dedicated team of professionals. They aim to be a trusted partner in the healthcare journey, supporting recovery and promoting long-term health for their clients.