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Administrative Assistant (Clinical Risk) - Leeds (12 month FTC)

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Leeds

Requirements

  • Relevant office-based administration experience is desirable and highly advantageous, but not essential
  • An aptitude for administration management and processes, with experience of working with document management/case management systems, is desirable and highly advantageous, but not essential
  • Intermediate knowledge of Microsoft Office.
  • An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times.
  • Good organisational skills and ability to manage own time effectively within a fast-paced environment.
  • Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
  • Positive can-do attitude with the ability to adapt to change.
  • Excellent attention to detail.
  • Customer/client service focused.
  • Proactive, professional and flexible approach to work.
  • Keen to develop over a period of time with a willingness and ability to learn.
  • Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.

Responsibilities

  • Client Relationship Management:
  • Taking instruction to undertake admin tasks relating to client relationship management.
  • Responsible for ensuring current knowledge of client specific protocols and processes, and building these into current practices.
  • Administrative:
  • File management – updating and maintaining all electronic files, ensuring documents are filed correctly and named in line with the business-wide naming convention and the correct folder structures are adopted.
  • File opening - ensuring matters are set up on case management system and accounts system in line with clients’ SLA.
  • Checking incoming post – ensuring on Visualfiles that items are named correctly and filed either in retained PG&R files or batched post for Office Services to retain.
  • Undertake all file closing/archiving procedures ensuring compliant at all times.
  • Maintain accurate management and client information on an ongoing basis, in line with client and location protocols.
  • Handle confidential information in line with the firm’s data security protocols.
  • Electronic File History Bundling and sending to costs draftsman using PDF docs binder and Sharefile.
  • Sorting medical records and preparing index
  • Uploading to client's case management systems.
  • Dealing with all instructions to counsel and experts for lawyers.
  • Communication:
  • Liaising with fellow team members on workloads and ensure deadlines are consistently met.
  • Answering internal calls for other members of the team.
  • Liaising with and taking direction from your Team Leader and lawyers.
  • Financial:
  • Assume responsibility for basic financial administration relating to cases
  • Processing:
  • Responsible for managing priorities and workloads to ensure deadlines are met. Liaising with Team Leader where challenges arise.
  • Checking client and internal data for accuracy.
  • Ensuring compliance with firm wide/department policies and procedures.
  • Responsible for checking post and/or emails and dealing with as appropriate ensuring all client related correspondence is appropriately filed in firm’s document management systems
  • Customer Service:
  • Attending team meetings.
  • Liaising with lawyers and Team Leader to take instruction and liaise on work requirements.
  • Consistently and appropriately update service users on progress where appropriate.

FAQs

What is the job title for this position?

The job title is Administrative Assistant (Clinical Risk).

Where is this job located?

The job is located in Leeds.

What type of contract is this position?

This is a 12-month fixed-term contract to cover Maternity Leave.

Who will the Administrative Assistant report to?

The Administrative Assistant will report into the Secretarial Team Leader.

What are the main responsibilities of the Administrative Assistant?

The main responsibilities include client relationship management, administrative tasks, communication with team members, basic financial administration, processing and managing workloads, and providing customer service.

Is relevant office-based administration experience required for this role?

Relevant office-based administration experience is desirable and highly advantageous, but it is not essential.

What skills are important for this position?

Important skills include effective communication, organizational skills, attention to detail, proficiency in Microsoft Office, a proactive approach, and being a good team player.

Will the company provide any support for applicants with disabilities?

Yes, the company is a Disability Confident employer and guarantees to interview anyone with a disability, long-term health condition, or neurodiversity whose application meets the essential criteria for the role.

What specific software knowledge is beneficial for this job?

Experience with document management and case management systems is desirable, as well as intermediate knowledge of Microsoft Office.

How should candidates apply if they meet the criteria?

Candidates should contact recruitment@dacbeachcroft.com in confidence, quoting the reference number for this vacancy in the subject box of their email.

What kind of environment will the Administrative Assistant be working in?

The Administrative Assistant will be working in a fast-paced environment that requires managing multiple priorities and workloads to ensure deadlines are met.

What personal attributes are encouraged for applicants to possess?

Applicants are encouraged to have a positive can-do attitude, adaptability to change, conscientiousness, a customer/client service focus, and a willingness to learn and take on new responsibilities.

Broad-based commercial law firm delivering bespoke solutions, one client at a time.

Law
Industry
1001-5000
Employees
1762
Founded Year

Mission & Purpose

DAC Beachcroft is a leading international legal business with offices across Europe, Asia Pacific and Latin America. We partner with our clients to help them achieve sustainable growth and to defend their business and reputation. We do this by taking a tailored approach to providing commercial, transactional, claims, risk and advisory legal services. We are recognised leaders in Insurance, Health and Real Estate and draw on the knowledge, industry experience and commercial expertise of our outstanding 3,000 lawyers and support colleagues in these sectors and beyond. We are forward-thinking, flexible and easy to engage with and we're proud that our clients tell us regularly that we're great to work with. We know that our clients value advice that is innovative, practical and personal to them, and we pride ourselves on getting to the heart of their businesses. We measure our performance against their expectations and embrace change as a necessary stage in evolving and strengthening our relationships. The close working relationship we enjoy with our clients has not been built overnight but honed carefully over the last 250 years. This means today our clients can remain confident they have the very best legal expertise available.