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Administrative Assistant II

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CNA Insurance

Sep 24

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Irvine
  • Quick Apply

AI generated summary

  • You need excellent communication and interpersonal skills, strong computer proficiency, organizational abilities, knowledge of the insurance industry, and at least four years of administrative experience.
  • You will provide complex administrative support, coordinate activities, draft documents, manage schedules, resolve issues, assist with payroll, and may mentor staff.

Requirements

  • 1. Excellent written and verbal communication skills including professional phone etiquette.
  • 2. Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
  • 3. Strong computer skills including Microsoft Office suite and other business related software systems.
  • 4. Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
  • 5. Overall general knowledge of the insurance industry and the business units.
  • 6. Some college with course work in Marketing, Business, Accounting, etc. desirable.
  • 7. Typically a minimum four years strong administrative experience.

Responsibilities

  • Under general supervision performs complex administrative support on day to day operational matters in an operations, corporate services, or sales area. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others acting as liaison between management and other business units.
  • Assists management in the coordination of organizational administration activities which may include but would not be limited to performance reviews, cost center updates, customer issues etc., and within scope of authority, resolves problems and issues independently and proactively. Drafts, prepares and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications. Collaborates with internal and external contacts regarding business unit administration issues and concerns. Schedules and coordinates meetings, conferences, travel arrangements and maintains group or manager's business calendar. Acting with a sense of urgency, prepares, processes and may submit reports, which may include timekeeping and other payroll/business operations processes; may train staff or management on timekeeping and other administrative processes. May lead, mentor and train other staff. May establish and maintain official documents and records in appropriate files. May assist management in special projects. May attend meetings, seminars etc. and records notes or provides information as needed. May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.

FAQs

What are the primary responsibilities of the Administrative Assistant II?

The primary responsibilities include performing complex administrative support, assisting management with organizational administration activities, drafting and distributing correspondence, coordinating meetings and travel arrangements, preparing reports, and possibly leading and training other staff.

What skills are necessary for the Administrative Assistant II position?

Essential skills include excellent written and verbal communication, interpersonal skills, strong computer skills especially in Microsoft Office, excellent organizational abilities, and a general knowledge of the insurance industry.

What level of education is required for this position?

Some college coursework in Marketing, Business, Accounting, or a related field is desirable, along with a minimum of four years of strong administrative experience.

Is there an opportunity for career advancement in this role?

Yes, CNA supports employees' career growth and provides leadership to help in reaching career goals.

Is this position eligible for training and mentorship opportunities?

Yes, the Administrative Assistant II may lead, mentor, and train other staff members.

What is the salary range for this position?

The national base pay range for this role is $37,000 to $64,000 annually, based on various factors such as relevant experience and location.

Does CNA provide benefits for employees?

Yes, CNA offers a comprehensive and competitive benefits package to support employees and their families in achieving their well-being goals.

How is sensitive and confidential information handled in this role?

The Administrative Assistant II interacts and resolves issues that may be sensitive and confidential in nature, ensuring proper handling of such information.

Will the Administrative Assistant II attend meetings and take notes?

Yes, the role may involve attending meetings and seminars to record notes or provide information as needed.

Does CNA provide accommodations for individuals with disabilities during the recruitment process?

Yes, CNA is committed to providing reasonable accommodations to qualified individuals with disabilities. Requests can be made by contacting their leave administration team.

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CNA Insurance

CNA (NYSE: CNA) is a leading commercial property and casualty insurance company serving the global business community.

Finance
Industry
5001-10,000
Employees
1897
Founded Year

Mission & Purpose

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.