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Administrative Associate

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Atlanta

AI generated summary

  • You must embody teamwork, excellence, service, and trust, have strong customer service and communication skills, be detail-oriented, organized, and proficient in Microsoft Office, with at least one year of relevant experience.
  • You will schedule meetings, manage conference rooms, coordinate services, maintain inventory, greet visitors, handle mail, and assist with corporate events and facility requests.

Requirements

  • Ability to understand and execute the company vision and values of Team, Excellence, Service, and Trust
  • Professional appearance and proven customer service skills
  • Proficiency in Microsoft Office or other software required
  • Ability to organize, multi-task, prioritize and work under pressure
  • Effective written and verbal communication skills as well as the ability to carry out detailed written or verbal instructions independently
  • Be detail-oriented and recognize errors in numbers and spelling in written materials
  • Ability to keep confidential information
  • Ability to accomplish the described duties through the use of appropriate computer and general office equipment
  • High school degree or equivalent with a minimum of 1 year of office, clerical, and/or relevant experience

Responsibilities

  • Receives and reviews conference room reservation requests; schedules meetings, in-services, and conferences, and confirms conference room schedule and services with clients
  • Assures proper furniture arrangement; contacts other departments and service providers to obtain audio, video, sound, and lighting equipment, food and beverage services, and ensures equipment and services are provided as requested and resolves any related problems
  • Setup, clean up, and stock conference rooms for meetings
  • Maintain an accurate inventory of soft drinks, coffee, water, paper, plastic, and other products needed for conference services
  • Codes and verifies incoming invoices for Issues timely invoices for services and supplies as needed
  • Maintains a current conference services calendar for upcoming meetings/conferences
  • Welcome all visitors, clients, vendors, applicants, and new team members cordially and professionally. Obtain information when appropriate and inform the proper individuals by announcing them accurately in a professional and friendly manner
  • Monitor visitor access by following the current protocol of having them sign in and maintain security awareness in general
  • Operate a multiple-line switchboard. Answer, screen, and transfer any incoming phone calls to the appropriate person while providing basic information when Operating the paging system, when applicable
  • Maintain conference room calendars for scheduled meetings with accuracy and follow up for usage of the room before the meeting
  • Maintain a neat, clean, and professional reception desk and area
  • Employee activities include but are not limited to assisting with corporate events
  • Provides internal and external mail services for assigned Receives, sorts, delivers, picks up, and processes courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS), FedEx, UPS, etc., mail
  • Maintain postage, postage equipment, and mailing supplies and organized mail department
  • Research and routes unidentified and generic mail
  • Runs miscellaneous errands per supervisor’s request
  • Delivers copy paper to designated areas two times a week or as requested
  • Assist with facility requests when needed

FAQs

What are the primary responsibilities of the Administrative Associate role?

The primary responsibilities include managing conference services, front reception desk duties, and mailroom operations, as well as providing administrative support as assigned.

Is prior experience required for this position?

Yes, a minimum of 1 year of office, clerical, and/or relevant experience is required.

What educational background is needed for this role?

A high school degree or equivalent is required for this position.

Are there opportunities for professional development?

Yes, Haskell offers professional development opportunities as part of the comprehensive benefits package.

What skills are essential for this position?

Essential skills include proficiency in Microsoft Office, strong customer service skills, effective communication, the ability to multi-task and prioritize, attention to detail, and the ability to maintain confidentiality.

What is the work environment like for this role?

The work environment is office-based and may involve standing, walking, lifting light to medium weights, and managing tasks at a front desk.

Are accommodations available for individuals with disabilities?

Yes, Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act.

What does the benefits package include?

The benefits package includes health insurance, retirement plans, and other professional development opportunities.

Is there a dress code for this position?

Yes, the position requires a professional appearance, as customer service is an important aspect of the role.

How does Haskell ensure a drug-free workplace?

Haskell maintains a Drug-Free Workplace policy to ensure a safe and healthy work environment.

Architecture, Engineering, Construction and Consulting ... assuring certainty of outcome for complex capital projects.

Real Estate
Industry
1001-5000
Employees
1965
Founded Year

Mission & Purpose

2,000+ architects, engineers, constructors and administrative professionals. 20 offices across the U.S., Latin America and Asia. Over $1.5B annually in commercial and industrial markets for both private and public sector clients.