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Administrative Associate

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CBI Health

2mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Etobicoke

AI generated summary

  • You need 1-2 years in customer service, a related post-secondary education, Microsoft Office skills, problem-solving abilities, and a professional demeanor. Bilingualism and accounting experience are assets.
  • You will handle incoming calls, greet clients, manage appointment schedules, maintain charts, enter data, collect payments, and provide general administrative support.

Requirements

  • 1 to 2 years experience in a reception or customer service role is an asset
  • A post-secondary education in medical office/business administration is an asset
  • Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
  • A professional approach to customer service
  • A creative approach with a can-do attitude
  • Effective problem-solving skills
  • The ability to work fluently in both English and French is an asset
  • Accounting experience (AR, AP and invoicing) is an asset

Responsibilities

  • Direct incoming calls received and provide callers with information about our services
  • Be the first point of contact for clients in the office
  • Pull charts used for daily appointments, file charts, reports and other correspondence
  • Enter client data, client charges, collect payments and issues receipts
  • Manage the appointment schedule to minimize cancelled appointments and vacancies
  • Perform general office duties and provide administrative support

FAQs

What is the job title for this position?

The job title is Administrative Associate.

Is this position remote?

Yes, this position is remote and supports the team in Ontario.

What are the primary responsibilities of the Administrative Associate?

The primary responsibilities include directing incoming calls, being the first point of contact for clients, managing appointment schedules, entering client data, and providing general administrative support.

How much experience is required to apply for this position?

1 to 2 years of experience in a reception or customer service role is an asset for this position.

Is a specific educational background preferred for this role?

Yes, a post-secondary education in medical office or business administration is considered an asset.

Are bilingual candidates preferred for this position?

Yes, the ability to work fluently in both English and French is considered an asset.

What software skills are necessary for the Administrative Associate role?

Experience using Microsoft Office (Word, Excel, and Outlook) and a publishing program is necessary for this role.

What kind of workplace culture does CBI Health promote?

CBI Health promotes a diverse, equitable, and inclusive workplace culture where everyone feels safe and accepted as their authentic selves.

What benefits are offered to employees?

Employees receive competitive compensation, comprehensive benefits including group health, dental and vision benefits, and paid 100% by the employer.

Does CBI Health provide opportunities for career advancement?

Yes, CBI Health offers continuous learning and skills development opportunities, including management opportunities.

Is accounting experience relevant for this position?

Yes, accounting experience (Accounts Receivable, Accounts Payable, and invoicing) is an asset for this role.

Where Better Begins

Science & Healthcare
Industry
10,001+
Employees
1974
Founded Year

Mission & Purpose

CBI Health is a leading provider of healthcare services in Canada, offering a comprehensive range of rehabilitation, home health, and physiotherapy services. Their ultimate mission is to improve the health and well-being of individuals by delivering high-quality, client-centred care. The purpose of CBI Health is to help patients achieve better health outcomes and enhance their quality of life through personalised treatment plans, innovative healthcare solutions, and a dedicated team of professionals. They aim to be a trusted partner in the healthcare journey, supporting recovery and promoting long-term health for their clients.