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Administrative Support Associate – Limited Term - 2024470

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World Relief

2mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Aurora
  • Quick Apply

AI generated summary

  • You must have a mature Christian faith, commit to the mission, be organized, reliable, possess a valid IL driver's license, and have transportation to Aurora.
  • You will manage client documents, conduct audits, update tracking systems, handle financial requests, complete applications, schedule appointments, and support clients with transportation as needed.

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Highly organized and a self-starter able to take ownership of projects
  • Reliable and punctual
  • A valid Illinois Driver’s License
  • 1 year of driving experience in the US
  • Good driving record
  • Access to own transportation to commute to work in Aurora
  • Willingness to drive clients to appointments if needed

Responsibilities

  • - Copying, scanning and uploading client documents to the organization’s secure Microsoft Dynamics database.
  • - Sorting paper files to be uploaded or shredded.
  • - Reviewing client files and notes to ensure accuracy as well as grant compliance.
  • - Conducting internal audit of client electronic files.
  • - Updating internal tracking systems for tasks.
  • - Creating and copying case notes in Microsoft Dynamics database.
  • - Delivering documents and other paperwork to clients in Aurora area.
  • - Requesting financial support such as rental and cash assistance.
  • - Completing online applications on behalf of clients such as AR-11s or Social Security card applications.
  • - Developing paperwork for client tasks.
  • - Opening and processing mail from the Illinois Department of Human Services (IDHS).
  • - Contacting clients via phone about follow-up needed with IDHS.
  • - Scheduling appointments for clients such as state ID applications, Social Security applications, or medical appointments.
  • - Set up utility accounts such as Nicor or ComEd.
  • - As needed, pick up clients from their homes and transport them to meetings, appointments, etc.
  • - Other duties as assigned by the Initial Resettlement Manager.

FAQs

What is the role of the Administrative Support Associate at World Relief?

The Administrative Support Associate is responsible for various administrative tasks within the Initial Resettlement team, primarily supporting newly arrived refugees through document management, tracking, and client appointment assistance.

Is this position full-time or part-time?

This position is a limited-term role, typically part-time hours, but specific hours may vary based on operational needs and funding.

What are the required qualifications for this role?

Candidates must have a mature Christian faith, commitment to World Relief's mission and values, strong attention to detail, proficiency in basic Microsoft Office applications, and experience working with diverse populations is preferred.

What kind of experience is preferred for this position?

Experience with Microsoft Dynamics or similar databases and working with diverse populations is strongly preferred.

Are there any physical requirements for this job?

Yes, the role requires the ability to stand, walk, bend, and lift light to medium weights up to 15 pounds, along with good hand-eye coordination and visual acuity.

Is a valid driver's license necessary for this role?

Yes, a valid Illinois Driver’s License, a good driving record, and access to transportation to commute to work in Aurora are required, as the role may involve driving clients to appointments.

Does World Relief offer any employee benefits?

Yes, World Relief offers a competitive benefits package, including medical, dental, vision, paid holidays, sick time, parental leave, and retirement plans among others.

What is the duration of this limited-term position?

This position is funded through a grant agreement until December 31, 2024, contingent upon funding extension.

What type of training or support will be provided to the Administrative Support Associate?

World Relief will provide training and support relevant to the tasks and responsibilities of the position, ensuring that the Associate can effectively contribute to the team.

Does this role require interaction with clients?

Yes, this role may require contacting clients for follow-ups, scheduling appointments, and delivering documents as needed.

World Relief

Non-profit
Industry
1001-5000
Employees
1944
Founded Year

Mission & Purpose

World Relief partners with churches and communities around the world to boldly engage in the world’s greatest crises.