FAQs
Do we support remote work?
Yes, we have a flexible hybrid working policy, requiring a minimum of 50% of your time to be spent in the office.
Do we support medicare?
Yes, we offer private medical cover as part of our company benefits.
What are the primary responsibilities of the Administrator role?
The primary responsibilities include providing exceptional customer service and administrative support, processing tasks in compliance with company standards, responding to customer inquiries, and resolving customer concerns.
What qualifications are required for this position?
Candidates should be educated to GCSE level or equivalent, with a focus on English and Maths (grade C or above), and have previous experience in customer service or administration.
What skills are essential for succeeding in this role?
Essential skills include excellent verbal and written communication abilities, strong interpersonal skills, good organizational and planning capabilities, and keen attention to detail.
Is there training provided for new employees?
Yes, comprehensive training will be provided, and the Team Leader will offer support to ensure you excel in your role.
What employee benefits does Just Group offer?
Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave, private medical cover, a generous bonus scheme, and access to various employee assistance programs.
Is there an opportunity for career progression within the company?
Yes, there are opportunities to progress both in-role and within the company.
How is performance evaluated for the bonus scheme?
The bonus scheme is based on individual and company performance against targets, along with behaviour at work.
How does Just Group promote a diverse and inclusive workplace?
Just Group actively encourages applications from individuals of all backgrounds and experiences, believing in the value of building diverse teams.