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Administrator, Dispatch

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Giant Eagle, Inc.

Aug 31

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Logistics
    Data
  • Pittsburgh

AI generated summary

  • You need a Bachelor’s degree, 0-3 years of experience, and be at least 18 or 21 years old. Daily regional travel of 10-25% is also required.
  • You will manage freight loads, respond to carriers, negotiate rates, compile reports, ensure compliance, and maintain communication for on-time delivery and efficient transportation solutions.

Requirements

  • Experience Required: 0 to 6 months; 1 to 3 years
  • Education Desired: Bachelors Degree
  • Travel Required: Regional - Daily, 10 - 25%
  • Age Requirement: At least 18 years of age; At least 21 years of age

Responsibilities

  • Be available for on call 24/7 emergency response duty using rotation schedule for dispatch coordinators.
  • Review and understand KPI's which indicate departmental performance.
  • Execute strategic plans to support the seasonality of merchandise.
  • Set up and assign freight loads to third party carriers utilizing online Transportation Management System and connecting software.
  • Maintain current carrier files by updating and communicating required information to meet all Company, state, and federal freight transportation requirements and standards.
  • Participate in cross-training activities for all dispatch positions to cover other positions as needed.
  • Negotiate rates with carriers to ensure the most cost-effective transportation for the Company.
  • Compile data and prepare various reports and correspondence as required.
  • Receive and respond to telephone calls/requests from carriers and merchandisers to ensure customer requirements are met.
  • Compile and maintain correct data for the software system from the Merchandising Department and vendors to ensure accurate transportation solutions.
  • Dispatch freight and determine best methods to secure on-time delivery and correct freight payments.
  • Maintain communications with carriers, brokers and vendors to determine status of freight loads and communicate appropriate information back to the Merchandising Department.
  • Assist with special projects as required.

FAQs

What are the typical work hours for the Administrator, Dispatch position?

The position requires availability for on-call duty 24/7 on a rotation schedule for dispatch coordinators.

Is prior experience required for this role?

Experience is preferred but not mandatory; candidates with 0 to 3 years of experience are encouraged to apply.

What level of education is required for this job?

A Bachelor's Degree is desired for the Administrator, Dispatch position.

Will there be any traveling involved in this job?

Yes, the role requires regional travel daily, amounting to 10-25% of your time.

What key performance indicators (KPIs) should I understand for this role?

Familiarity with KPIs that indicate departmental performance is essential for assessing and executing departmental strategies.

Are there opportunities for cross-training with other dispatch positions?

Yes, participating in cross-training activities for all dispatch positions is a requirement to fill in as needed.

What software will I be using for this role?

You will utilize an online Transportation Management System and connecting software to manage freight loads.

Will I be negotiating rates with carriers?

Yes, negotiating rates with carriers to ensure cost-effective transportation for the Company is part of your responsibilities.

What kind of reports will I need to prepare?

You will be responsible for compiling data and preparing various reports and correspondence as required.

What values does Giant Eagle Inc. prioritize in their work environment?

Giant Eagle Inc. emphasizes deep caring and solid family values, fostering a nurturing environment for their diverse team members.

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Giant Eagle, Inc.

This is my Giant Eagle. Make it yours, too!

Retail & Consumer Goods
Industry
1-10
Employees
1931
Founded Year

Mission & Purpose

Giant Eagle strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about. Our Purpose Beyond Profit is "We are one Giant Eagle Family. Together, we provide our communities with life's essentials, so our neighbors have the opportunity to thrive." We do this by staying true to our Core Values: Respect All: We go out of our way to treat our guests and one another with kindness and dignity. Think Team: We value different viewpoints and love working together as family. See It, Own It: We keep our heads up, see opportunity and take action. Work Smart: We find ways to simplify. Live Well: We help everyone live a healthy, balance life. Do Right: We are ethical, giving, and good stewards of the world around us. Founded in 1931, Giant Eagle is one of the 40 largest family-operated companies in the US and operates Giant Eagle, GetGo and Market District stores. As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. We listen to what you have to say and do everything we can to provide a safe, caring, family-oriented environment. To learn more about the benefits we have to offer, please visit jobs.gianteagle.com.