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Aerie - Sr Brand Ambassador

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American Eagle Outfitters Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Victoria

AI generated summary

  • You love interacting with people, thrive in fast-paced environments, are flexible with your schedule, and have retail experience. Must be 18+ and passionate about AE and Aerie products.
  • You engage with guests using the AEO Selling Model, educate them on products, introduce loyalty programs, assist in various store zones, solve issues, support your team, and uphold company policies.

Requirements

  • You love interacting with people!
  • You're full of energy and can handle multiple tasks in a fast-paced environment.
  • You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
  • You love AE and Aerie products.
  • You've worked in retail before. #practicemakesperfect
  • You're at least 18 years of age.

Responsibilities

  • You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
  • You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
  • You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
  • You can hang ! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
  • You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
  • You're a team player - # teamwork ! You're always willing to assist your team in #gettingthejobdone.
  • You've got integrity ! You do the right thing and you always adhere to AEO's policies & procedures.

FAQs

What is the primary role of a Sr Brand Ambassador at Aerie?

The primary role of a Sr Brand Ambassador at Aerie is to provide an amazing shopping experience for guests, engage with them using the AEO Selling Model, and build brand loyalty while representing the company's values.

What are the main responsibilities of a Sr Brand Ambassador?

The main responsibilities include engaging with guests, educating them about products, promoting the AEO loyalty program, flexibly working in different zones (Salesfloor, Cash & Wrap, Fitting Room, Stockroom), resolving guest concerns, assisting the team, and adhering to AEO's policies and procedures.

What qualifications are needed for the Sr Brand Ambassador position?

Qualifications include a love for interacting with people, the ability to multitask in a fast-paced environment, availability for evening, weekend, and holiday shifts, a passion for AE and Aerie products, prior retail experience, and being at least 18 years of age.

What benefits do Brand Ambassadors receive at Aerie?

Brand Ambassadors receive a 40% discount on products at both AE and Aerie year-round, additional seasonal discounts, opportunities for development and career advancement, and the chance to participate in store contests for free merchandise and prizes.

Is prior retail experience required for this position?

Yes, prior retail experience is preferred as it helps in developing the necessary skills for the role.

What does AEO's "friends first" mindset mean?

AEO's "friends first" mindset means approaching guest interactions with warmth and friendliness, prioritizing their needs, and creating an inviting shopping atmosphere.

Are there opportunities for career advancement as a Brand Ambassador?

Yes, there are opportunities for development and career advancement for Brand Ambassadors within the company.

What type of schedule is expected for this role?

The role requires a flexible schedule as you will need to work during evenings, weekends, and holidays when guests are shopping.

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American Eagle Outfitters Inc.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.